Customer Care Coordinator - £23,000+ - Oxfordshire
Introduction
An exciting new permanent opportunity has arisen for a Customer Care Coordinator to join our client based in the Oxfordshire area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales.
Client Overview
Our client, a national house builder currently have a vacancy within their Customer Care team.
The Role
- Reporting to the Head of Customer Care you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale.
- Provide support and advice to sub-contractors and operatives.
- Deliver all services within the guidance of data protection legislation.
- Speak with Site or Constructions teams as necessary to ensure customers’ queries are answered accurately, efficiently and consistently.
For more information please apply below or call Christopher Ellis at England Associates.
Job Title: Project Manager
Location: Dorset
Salary: £35,000 - £50,000 + package
Start date: ASAP
I am working with a main contractor in the Dorset area who are looking for an experienced Project Manager to join an existing team of passionate and dedicated employees. The individual will have a manufacturing background preferably and be interested in steel works. This company focus on factory work within the construction sector.
Roles and responsibilities:
- Preparing regular progress reports for project sponsors
- Making daily tasks lists and delegating responsibility
- Arranging and leading on regular team meetings
- Keeping up to date with any policy and legislation changes
- Undertaking site checks to monitor progress
- Dealing with matters arising from stakeholders such as environmental and local community issues
- Monitoring budget reports
Personal specification:
- Previous industry experience
- Proven experience working on manufacturing projects
- Understanding and interested in factory work within the construction industry
- Flexible with working hours and have the ability to travel within the local area on a regional and national basis when required
- Ability to take ownership and solve problems and implement actions
- Commitment to customer care and customer focus
Rewards and benefits:
The salary is dependent on experience, plus benefits- please get in contact if you wish to know more information about this.
If you would like more information on this role and are interested, please click the apply button below!
Job Title: Contracts Manager
Location: Wiltshire
Salary: £60,000 - £70,000 + package
Start date: ASAP
I am working with a main contractor in the Wiltshire area who are looking for an experienced Contracts Manager to join an existing team of passionate and dedicated employees. Experience of running your own schemes up to £7-8million and worked on mixed use projects (traditional and design & build). The main projects will be schools and MOD and vary in location of Wiltshire.
Roles and responsibilities:
- You'll be the main point of contact for clients, site managers and building contractors.
- Putting together plans and estimates, including budgets and timescales
- Preparing and presenting documents for tender
- Contributing to work planning, and briefing project teams, contractors and suppliers
- Gathering information together for invoicing at the end of the project
- Supplying information to resolve any disputes
- Identifying areas for improvement
- Work closely with other professionals, like construction managers, quantity surveyors and planning engineers
Personal specification:
- Previous industry experience
- Proven experience working on design & build and traditional projects
- Proven experience working on new build and refurbishment
- Experience working on education projects
- Experience working on MOD projects
- Flexible with working hours and have the ability to travel within the local area on a regional and national basis when required
- Ability to take ownership and solve problems and implement actions
- Commitment to customer care and customer focus
- Awareness of operative skill areas other than primary trade
Rewards and benefits:
The salary is dependent on experience, plus benefits- please get in contact if you wish to know more information about this.
If you would like more information on this role and are interested, please click the apply button below.
New Homes Sales Adviser, Marden - £25,000 + OTE
Introduction
An exciting opportunity is now available for a New Homes sales adviser in Kent. The client is a regional developer who is looking for an experienced sales negotiator to join their live site in Marden, then to move onto their huge site in Maidstone once development is completed.
The role
Hours are 10am - 5:30pm Thursday to Monday.
Duties include:
- Negotiating Property Sales
- Delivering excellent customer service
- Carrying out market research
- Providing expert knowledge of the company, the homes available, pricing list and all processes involved
- Maintaining the presentation of show homes and sales office to the highest standards
Salary
The basic salary is up to £25k with a generous OTE, including quarterly bonuses and financial incentives.
Role is unlikely to be open for long so please apply below or call Elizabeth Jones at England Associates - 01489232040
Solutions Architect x 2
Can be based in either the South West, London or Suffolk
Salary - Between £60 - £89k PA
Requirement
Working as a Solution Architect within end to end solution architecture and design (with UML).
You will be expected to be an up-to-date hands-on practitioner in several of the following areas:-
- Full engineering life-cycle from requirements/user story capture and decomposition through design, integration, acceptance, customer sign off, operational support and decomissioning
- Requirements capture using User Stories and acceptance criteria including a focus on the non-functional requirements including security, responsiveness, availability and scalability
- Requirements analysis e.g. using Use Cases to identify normal and alternative / error consitions that need to be handled
- Effective user interface design and an awareness of the accessability considerations that need to be in place
- End to end solution architecture and design including system and component definition and interface design using standard modelling notation including UML to represent the static elements of the design including data model, systems, components and sub-components and deployment architecture and the dynamic elements of the design including user and external system interaction and data flow
- Business process modelling using standard modelling notation including BPEL
- A knowledge of common design patterns and the ability to apply them appropriately for the required solution.
- Ability to maintain a baseline design and effectively evaluate the impact of change requests to each of the components and business processes in the design.
- Ability to communicate complex technical ideas and proposals effectively to customers, programme and project managers, development teams, support teams and other stakeholder's
- Proven track record of driving standards and best practice
- Software methodologies including Waterfall/V model, agile, lean
Desirable
- An appreciation for Service Management, Service Delivery, Transition to Operations (TTO) and ITIL.
- An awareness of delivering software projects to time, cost and quality.
Apply now to register your interest. Full job specification available by request.
I'm currently working with an award winning FTSE 250 national housing developer who are searching for a Technical Manager to join their South East regional offices in Kent.
The Technical team in this office are hugely stable and are looking for an experienced Technical Manager to join their team and help their aspiration to become an NHBC 5 star developer!
This office is one of the best performing regions of this national builder and has a lot of exciting plans for growth over the next few years.
The business themselves offer excellent progression opportunities along with competitive salary and package.
If this sounds like the role for you APPLY NOW!
CSCS painter and Decorator Bristol
Looking for a painter decorator for sites in Bristol.
You must have CSCS and Asbestos awareness, own tools, brushes and overalls.
11 month contract
Good hourly rate
Must drive and have own transport.
Contact me ASAP to apply !
Labourer - Stratford-Upon-Avon - 3 months - £9-£9.70 per hour
I am looking for a labourers in the Stratford-Upon-Avon area with an immediate start to work for 3 months on a retirement home.
Must have valid CSCS card.
Apply now to avoid disappointment.
CSCS or CPCS Groundworker with SC Clearance Location: Reading
I am looking for a Groundworker with SC Clearance for a site in Reading.
Must be able to dig footings and trenches.
This site requires active SC clearance.
If interested please contact me.
Automation Test Lead - Based in Suffolk.
Salary is between £41 - £60k + Package
General
- Comprehensive experience in assessing and defining automation tool sets and frameworks.
- Multiple years' experience as a senior automation test analyst / automation lead
- Self-starter with the ability to take ownership of work, whilst demonstrating a tenacity to pursue problems to resolution
- Multiple years' experience running and managing teams of automation testers
- Build and configuration of Automated systems ( Jenkins / bamboo / team City)
- Experience of multiple automated test frameworks
- Multiple years development experience Bash / Python
- Multiple years' experience as a senior test analyst
- Strong analytical and technical skills and knowledge of test environment and system integration
- Proficient in RedHat Enterprise Linux/CentOS 5/6/7.x ( or equivalent) (Ideally with certification)
- Understand networks ( CCNA level or equivalent experience )
- Experience with selenium for front end testing.
- Regular Exposure to External Customers on a Face to Face Basis
- Comprehensive Acceptance testing experience (SAT / UAT)
- Effective communication skills including negotiation skills and diplomacy.
- Effective Test Planning Capabilities
- Comprehensive planning, monitoring and reporting skills.
- Strong analytical and technical skills and knowledge of test environment and system integration.
- Comprehensive appreciation of the software development lifecycle and the need for testing.
- A pragmatic and practical approach.
- Capable of working under pressure
- Self-starter
Desirable: -
- VMWARE (vsphere), AD, DHCP, DNS, NIS,
- Good understanding of networking and Storage Technologies
- Ixia perfect storm, configuration and maintenance of bespoke tests.
Attributes: -
- Self-starter with the ability to take ownership of work, whilst demonstrating a tenacity to pursue problems to resolution and the confidence to challenge thinking and suggest novel approaches to problems.
- Solid technical background to draw upon, from an enterprise level,
- Strong problem investigation and troubleshooting skills, with the ability to analyse and resolve technical issues around Software installation.
- Capability to work in partnership with Architecture to scope and understand the client's requirements.
- Ability to critique architectural designs within your technical competencies.
- Competence to confidently work in partnership with the client to deliver working solutions to deadlines.
- Proficiency to be able to communicate progress and issues to agreed Stakeholders in a timely understandable manner.
- Quality of mind that is strongly motivated and shows initiative to 'get the job done'.
- Diligence that delivers documentation to support the technical solution, and also in partnership with Architecture evolves the original design documentation to be reflective of the actual build.
- A team player that is able to work with minimal supervision.
Apply now to avoid disappointment
Network Engineer - £49 - £71K
Either of these locations - South West, London, Suffolk
We expect you to be an up-to-date hands-on practitioner in several of the following areas:-
- Experience in designing, building and providing third-line support for complex IP or IP/MPLS networks,
- Evidence of designing and implementing network that are scalable, resilient and give high performance.
- Knowledge of network design for security, including firewall, IDS and IPS experience.
- Some experience configuring secure protocols such as IPsec, SSH and SNMPv3.
- Experience with and knowledge of enterprise- and operator-scale routing design using protocols such as OSPF, IS-IS, BGP, LDP or RSVP and technologies such as MPLS VPNs and QoS.
- LAN switching design expertise in small- and medium-scale data centre and enterprise environments, including RSTP/MSTP, LAG, MC-LAG or SPB and first-hop resilience and security protocols.
- Experience with specific vendors' equipment, including Cisco (IOS, ASA) and Juniper. Preferably with evidence of qualifications and certifications (for example Cisco certifications).
- Understanding of national scale networks and how routing happens on that scale
- Knowledge of how Netflow is generated / Intrusion Detection works
Please contact me ASAP for further details - 01489 232 080 or s.clisby@englandassociates.co.uk
P
Full Stack Web Developer - Based in London
£35 - £53k + package
We urgently need an experienced full-stack web developer to take ownership and drive forward the development of a suite of internal toolsets. We are a growing professional services business and efficient Agile resourcing is key to being able to respond the needs of our customers whilst also maximising our profit and keeping our highly talented team engaged on projects they enjoy.
The role holder will need to work closely with the user community to capture requirements, prioritise the backlog then write and test the software. The role also includes an element of mentoring and technical leadership as other people become free and can contribute to the project.
Longer term, there is the potential for the role holder to transition to customer facing projects some of which may require security clearance.
Key Responsibilities:
- Design, develop and test on-going improvements to a suit of internal web based tools.
- Manage the development environment hosted on AWS ensuring appropriate levels of security and access.
- Upskill team members in the technologies used to prepare them for future web development projects.
- Maintain knowledge of the software industry and new trends and approaches.
- Maintain and deploy multiple instances of the toolsets to different audiences and tailor the tools to different environments as appropriate.
- Ensure an Agile delivery approach with frequent releases and leverage user feedback and usage statistics to guide future development.
Skills/Experience:
- Experience of working in a complex technical development and integration environment.
- Demonstrable hands on experience and working knowledge of full stack web development including:
- React.js
- GraphQL
- HTML5
- JavaScript
- Node.js
- CSS3 (Material Design)
- SQL
- AWS Development tools including CodeCommit, CodeBuild, CodePipeline etc
- Extensive experience of software version control systems, preferably Git.
- Extensive experience with issue management and change management systems, preferably the Atlassian toolset.
- Extensive experience of testing tools and techniques including but not limited to Selenium, Jest, Mocha and Newman.
- Experience of collecting unified test metrics.
- Experience working as part of an Agile development team.
- A thorough understanding of DevOps practices.
- A thorough understanding of unit and integration testing and the ability to identify weaknesses in test suites and code coverage.
- Extensive experience of scripting languages (Windows or Linux) to automate various processes.
Authority/Decision Making:
- Works under broad direction.
- Full accountability for own technical work and project responsibilities.
- Analyses business requirements, designs, documents and shares application designs,
- Writes clear user stories and test cases to ease future maintainability.
- Self-starter, work is often self-initiated.
- Able to coach and mentor other team members.
Qualifications:
Must have achieved a 2:1 or above in a relevant numerate degree e.g. Computer Science or has achieved 5+ years recent and relevant industry experience.
Mobility
The role holder will be a fixed office worker based in London where she/he will be expected to work out of a client building and/or a office. The role will also involve travel to and from other offices and client sites throughout the UK.
Please contact Sarah Clisby - 01489 232 080 or s.clisby@englandassociates.co.uk
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