Customer Service Administrator

  • £ 17000.00 - £ 23000.00 per annum
Customer Service Administrator - £18,000 - £22,000 - Middlesex    
   
Introduction            
An exciting new permanent opportunity has arisen for a Customer Service Administrator to join our client based in Middlesex. You will be part of a team delivering excellent administration skills working alongside the Customer Care team, improving how the Customer Service team operates and the processes that are followed.      
             
The Role          
- Organisation and administration to the Customer Service team    
- Ensure data used by the team is updated accurately and in a timely manner.      
- Processing Sales Completions      
- Using IT systems to set up new suppliers      
- Dealing with invoicing for the team           
- Report on costing and tend to outstanding payment issues           
- Supporting the Head of Customer Service whether assisting with emails & letters, organising meetings and taking minutes as well as assistant functions.    
- Accurate checking of invoices and Purchase orders.
- Managing the contra charging process for subcontractors  
       
For more information please apply below or call Christopher Ellis at England Associates.

Assistant Site Manager

  • £ 40000.00 - £ 42000.00 per annum
Assistant Site Manager - National developer, Hampshire  
Client Overview
Renowned for delivering award-winning homes and a reputation for quality, our client is an industry expert in delivering distinctive and diverse new homes in prime locations throughout the UK. It is clear that they strive to create sustainable new developments that inspire modern living and set new benchmarks in design.      
As the house building division of a major construction group, our Client is proud to have won many NHBC and Blue Ribbon Awards for landmark regeneration projects.      
The group have high morale ethics and support many charity projects, engaging with local actions groups, delivering necessary skills, and working to deliver sustainable innovations.      
Employing over 850 people throughout a network of regional offices, the group is a placed as a quality medium sized house builder.      
We work with the Southern Region who have a wide range of sites along the South Coast.      
Job Vacancy: Assistant Site Manager      
Reporting to: Construction Director      
       
Project:  Working on a bespoke traditional build residential project consisting on 24 multi-million pound units    
       
Job Purpose: To establish and manage a site workforce capable of constructing homes in a safe and diligent manner, to the highest possible standard, on time and in line with predetermined cost.      
           
Staff: Labourer, Forklift Driver, Apprentices Sub- Contractors and Utility Providers.      
       
Budgets: To manage the construction process of all new homes in an efficient manner thus ensuring that costs are kept within budget      
       
Scope: The Construction Department in an Operating Company is responsible for the company's developments which will vary from time to time including, any of the product range and both greenfield and brownfield locations; ensuring construction of a quality product, safely, within agreed budgets and timescales and works particularly closely with the Sales Department to ensure Customer satisfaction.      
       
The Department also ensures the company's policy on Health & Safety and the requirements of Health & Safety Legislation are met and safe working practices are actively encouraged.      
The post holder is responsible for effectively managing and  controlling all aspects of the build process on a development, as specified.      
       
Key Responsibilities:      
1. To comply with the company Build Policy and Procedures.      
2. Supervise and co-ordinate staff, Sub-Contractors, material suppliers and Utility providers to ensure an efficient method of build to the required build quality and build programme.      
3. Scheduling work to be carried out to ensure production targets are achieved and high quality of product is maintained.      
4. Ensure that production targets are met whilst producing the highest quality of product and ensuring costs are kept within budget.      
5. Effective daily use of appropriate company Information Systems and databases.      
6. Comply with Site Managers responsibilities as laid down in the Group's Health,      
Safety & Environment Policy and complete the relevant documentation on a weekly/monthly basis.      
7. At all times comply with company policies, procedures and instructions.      
8. Implement new ideas and methods and continue to seek ways of both improving contribution to the organisation's goals and enhancing the reputation of the company.      
9. Liase with Sales department and customers to ensure the highest possible Customer Care performance/ satisfaction and complete all relevant inspections and documentation.      
10. Direct liaison with Sales, Technical and Commercial departments ensuring that up      
to date records of all site activities are retained, thereby achieving cost/quality      
control; and report on the same to Contracts Managers/Construction Director.      
11. Lead, motivate, communicate with, develop, appraise and performance manage      
staff to ensure staff are fully motivated to achieve best performance to meet the      
company's needs.    
Experience & skill set requirements
To apply you should ideally have a carpentry or bricklaying background, followed by several years specific site management experience with a large volume builder.      
Salary & benefits
To attract the right skills and quality candidates the company can offer an attractive salary including a basic salary to c£42k, pension, life assurance, company car / allowance and annual bonus scheme.      
To apply
Please contact Jordan Shepherd, Specialist Residential Recruiter, on 01489 232080 or email your interest to j.shepherd@englandassociates.co.uk  

Managing Quantity Surveyor

  • £ 75000.00 - £ 75000.00 per annum
The client:  
I have been instructed by a well-known, award winning national developer based in Berkshire who are seeking an experienced Managing Surveyor to join their team.    
They have a number of sites across Berkshire and Buckinghamshire and are one of the UK's most respected house builders.    
The role:  
They are looking for a Managing Surveyor to assist with leading a strong commercial team, assisting with the delivery of a number of key projects.    
Salary:  
The client is offering up to £75k + an excellent salary package for the right candidate.    
Skills/experience required:  
The candidate will be expected to have previous house building experience, ideally from a national developer working on high-volume projects.    
Apply now, or contact Daniel Harrington to find out more.

Quantity Surveyor

  • £ 50000.00 - £ 60000.00 per annum
The client:    
I have been instructed by a well-known, award winning national developer based in Hertfordshire who are seeking an experienced Senior Surveyor to join their team.      
They have a number of sites across Hertfordshire and are one of the UK's most respected house builders.      
The role:    
They have a number of opportunities for Senior Surveyors, some are office based in Hertfordshire while site based Surveying roles are also available.    
Your role will be to assist with the completion of a number of flagship projects as this regional office looks to increase its unit delivery.      
Salary:    
The client is offering up to £65k + an excellent salary package for the right candidate.      
Skills/experience required:    
The candidate will be expected to have previous house building experience, ideally from a national developer working on high-volume projects.    
Apply now, or contact Daniel Harrington to find out more.

Customer Care Coordinator

  • £ 25000.00 - £ 28000.00 per annum
Customer Care Coordinator - £24,000+ - Greater West London      
       
Introduction          
An exciting new permanent opportunity has arisen for a Customer Care Coordinator to join our client based in Greater West London. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales.          
         
Client Overview          
Our client, a national house builder, operate in a number of regions and currently have a vacancy within their Customer Care team.           
   
The Role          
- Reporting to the Head of Customer care you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale.          
- Provide support and advice to sub-contractors and operatives.          
- Deliver all services within the guidance of data protection legislation.          
- Speak with Site or Constructions teams as necessary to ensure customers’ queries are answered accurately, efficiently and consistently.             
           
For more information please apply below or call Christopher Ellis at England Associates.

Senior Site Manager

  • £ 50000.00 - £ 65000.00 per annum
Senior Site Manager - Housing Development - Reading
 
Client  
 
One of the UK's most well-known residential developers who pride themselves as a responsible developer, committed to working with local people and communities. They have a fantastic reputation for building traditional family homes in the Thames Valley area.
 
Project  
 
They are currently working on various residential projects in the Reading area and have recently approved the requirement for an experienced Senior Site Manager with a proven track record with national developers.
 
Scheme: 200 units of traditional apartments and houses.
 
The Opportunity
 
A fantastic opportunity to join a highly ambitious and professional team, working for a long established national business with a record of offering career progression for driven and committed individuals.
   
Ideal Candidate  
 
The ideal candidate will be experienced with residential developers.
SMSTS
CSCS
First Aid
NHBC Award Winner
   
Salary
 
Up to £65,000 + Package depending on experience.   
   
If you would like more information on this role, please contact Jordan Shepherd or email your CV to j.shepherd@englandassociates.co.uk

Customer Care Operative

  • £ 35000.00 - £ 40000.00 per annum
Customer Care Operative - £35,000+ - Buckinghamshire/Hampshire/Surrey   
     
Introduction    
An exciting new permanent opportunity has arisen for a Customer Care Operative to join our client based in Buckinghamshire. This role involves both technical knowledge and hands on experience as well as a background involving Customer Care as you will be meeting with customers in their new homes to carry out fixtures and fittings.    
     
Client Overview    
Our client, whom are a New Homes Developer, are based in Buckinghamshire. They are an award winning house builder whom pride themselves on their quality homes and Customer Service.    
   
The Role    
- This role entails meeting with Customers in their New Homes, you will have a background in Carpentry/Painting/Decorating/Plumbing and Tiling and have the ability to carry out Multi Trades works whilst delivering exceptional Customer Service.    
- Travel will be involved in this role as the Customer Care Operative may be needed at various sites each day to carry out their duties.    
- The Ideal candidate will have a background from New Homes or Property Services    
- Driving license required, tools and van provided  
- Working hours 8am - 4:30  
   
For more information please apply below or call Christopher Ellis at England Associates.

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