£ 21000.00 - £ 25000.00 per annum
Customer Care Coordinator - Bristol - £21,000-£25,000   
     
An excellent opportunity has arisen for a Customer Care Coordinator to join a National House Builder in the Bristol area.      
       
Within this role you will be supporting the Head of Customer Care in managing all customer-related issues through to resolution, by direct communications with their internal and external customers.
 
Previous Customer Care experience required within the New Homes industry.  
       
Daily duties:  
-Ensure personal and team compliance with all relevant policies and procedures, putting the safety of our teams as first priority.
-Liaise between Site Management teams, Customer Care Operatives and external Sub-contractors to ensure all remedial works are completed efficiently.
 
-Ensure all contacts (calls, emails, online, Social Media) received are handled professionally and courteously, with all issues appropriately recorded in the company's IT system
-Liaise with the Commercial/Buying departments to order materials in accordance with arrangements made for defect resolution and complete contra-charges where applicable.
-Undertake post-completion satisfaction calls to customers.
 
-Carry out other appropriate ad hoc duties as and when required.
       
Skills required:      
 
- Previous experience in a demanding and fast paced customer service environment.
- Strong communication and writing skills
- Assertive, tenacious, with an ability to influence others and be resilient to challenging Customer demands.
 
For more information please call Jess Roche on 01489 232080 or apply with your CV.      
 
£ 50000.00 - £ 57000.00 per annum
Urgently seeking Site Managers for projects in Wiltshire.  
The Client
Our client is an iconic national house builder that has been listed on the stock market for over 30 years. During the 1990s they grew organically, establishing an unrivalled track record of consistent growth. Following several successful acquisitions in the nineties the group now delivers over 10,000 units per annum through a network of over 25 house building division.  
 
The role  
Seeking Site Managers for locations in Wiltshire operating outside of Bristol. New sites ranging from 120 -140 units depending which site.  
The Candidate
The successful applicant will come from a strong house building background with experience on similar projects
 
Salary
Salary will be up to £57k with a desirable package scheme and bonus.  
 
Role is unlikely to be open for long so show an early interest to make sure you don't miss this opportunity.  
Click the apply button or contact Elizabeth Jones on 01489232080 or e-mail e.jones@englandassociates.co.uk  
£ 22000.00 - £ 25000.00 per annum
Customer Care Coordinator - £23,000+ - South Hampshire         
             
Introduction                  
An exciting new permanent opportunity has arisen for a Customer Care Coordinator to join our client based in the South Hampshire area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales.                  
               
Client Overview                  
Our client, a national house builder currently have a vacancy within their Customer Care team.                 
         
The Role                  
- Reporting to the Customer Care Manager you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale.                  
- Provide support and advice to sub-contractors and operatives.
                 
- Deliver all services within the guidance of data protection legislation.                  
- Speak with Site or Constructions teams as necessary to ensure customers’ queries are answered accurately, efficiently and consistently.                     
                   
For more information please apply below or call Christopher Ellis at England Associates
£ 45000.00 - £ 60000.00 per annum
Services Coordinator/ Manager - Housing Developer - Hampshire
A well-known national developer, with a reputation for delivering high end family homes, with developments based across the South East. The Southern office are looking to expand the team due to recent success and upcoming developments, therefore they require an experienced housing technical manager.
The Role:
Services Coordinator/ Manager
As the ideal candidate you will have extensive experience in co-ordinating and managing the design and procurement of utility infrastructure from the planning stage through to installation on site. You must have previous house building experience, working on large scale residential projects.
The Projects:
Schemes will vary from 40 units up to large scale, multi phased, traditional housing projects. House values ranging up to £1.5m.
Salary and Package:
Basic Salary up to £60k depending on experience + packages
To apply please contact Akshay on 01489 232 080 or click apply.
£ 45000.00 - £ 60000.00 per annum
Technical Engineer - Housing Developer - Hampshire  
A well-known national developer, with a reputation for delivering high end family homes, with developments based across the South East. The Southern office are looking to expand the team due to recent success and upcoming developments, therefore they require an experienced housing technical manager.  
The Role:  
Technical Engineer  
As the ideal candidate you will have extensive experience in coordinating and managing the design of the infrastructure elements on a wide range of projects from inception through to delivery. You must have a minimum of 2 years working on a large scale residential project.  
The Projects:  
Schemes will vary from 40 units up to large scale, multi phased, traditional housing projects. House values ranging up to £1.5m.  
Salary and Package:  
Basic Salary up to £65k depending on experience + packages  
To apply please contact Akshay on 01489 232 080 or click apply.
£ 30000.00 - £ 35000.00 per annum
Customer Care Operative - £30,000-£35,000 - Berkshire area     
                             
Introduction                     
An exciting new opportunity has arisen for a Customer Care Operative to join our client to cover a region covering Berkshire, Surrey areas.
 
This role involves delivering exceptional Multi-trades works, repairing, fixing and fitting the New Homes during the new homes warranty period. You will also be delivering exceptional Customer Care to the owners.                                    
                             
The Role                    
- You should be multi skilled covering Carpentry & Joinery, Painting, Decorating, Tiling and General quality maintenance.                    
- Deliver exceptional and professional Customer Care to the occupied homes.  
- This role is based in the Berkshire area, flexibility to travel in these areas is a must                  
- Working days are Monday to Friday                    
- For this position you will need your own van and tools, salary will reflect this and mileage expenses will also be paid for.              
                           
For more information please apply below or call Christopher Ellis at England Associates
£ 45000.00 - £ 60000.00 per annum
Urgently seeking Senior Site Managers and Site Managers for a role in West Sussex.  
The Client
Client is a dynamic and innovative company with a passionate commitment to provide high quality homes in excellent locations. Founded in 1976 this house building company has a turnover of over £500million and last year completed over 1,8000 units. In recent years the Company has broadened its portfolio from its traditional detached developments to include large urban regeneration schemes.  
 
The role  
Seeking Site Managers and Senior Site managers for an impressive sought after project in Horsham. The project is an ongoing site of 1100 units as a mixed development of traditional build, also included are a few commercial aspects such as shops and restaurants.  
The Candidate
The successful applicant will come from a strong house building background with previous experience on similar projects. Must also hold all relevant tickets.  
 
Salary
Salary will be up to £60k with a desirable package scheme and bonus.  
 
Role is unlikely to be open for long so show an early interest to make sure you don't miss this opportunity.  
Click the apply button or contact Elizabeth Jones on 01489232080 or e-mail e.jones@englandassociates.co.uk  
£ 25000.00 - £ 25000.00 per annum
Sales Progressor - West Hertfordshire - £25,000 + £45k+ OTE  
 
An excellent opportunity has arisen for a Sales Progressor to join a National House Builder in the Hertfordshire area.  
   
Within this role you will be looking after Sales quite early on after reservation through to completion as well as moving the client into their new home.  
   
Previous Sales progression experience required ideally with New Homes developer or from an Estate agency background.  
   
Daily duties:
   
- Progressing all sales through from reservation to completion  
- Assisting clients with their move in.  
- Ensure all compliance is completed and up to date  
- Liaise with solicitors and advisers  
- Keep all relevant parties up to date on details of purchase and other relevant information.  
   
Skills required:  
   
- Experience within a Sales roles either in progression or negotiating.  
- Strong communication and writing skills  
- Excellent Customer Service Skills  
- Driving license and flexibility to travel to future sites  
- Own car  
   
For more information please call Christopher Ellis on 01489 232080 or apply with your CV.  
 
£ 23000.00 - £ 27000.00 per annum
Customer Care Coordinator - £Competitive DOE - Surrey     
           
Introduction                
An exciting new permanent opportunity has arisen for a Customer Care Coordinator to join our client based in Surrey. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales.                
             
Client Overview                
Our client, a national house builder, operate in a number of regions and currently have a vacancy within their Customer Care team.               
       
The Role                
- Reporting to the Head of Customer care you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale.                
- Provide support and advice to sub-contractors and operatives.                
- Deliver all services within the guidance of data protection legislation.                
- Speak with Site or Constructions teams as necessary to ensure customers’ queries are answered accurately, efficiently and consistently.                 
     
Skills required:    
- Experience within Housing Association or New Homes Customer Service.    
- Excellent Customer Service and telephone skills    
     
                 
For more information please apply below or call Christopher Ellis at England Associates.
£ 25000.00 - £ 29000.00 per annum
Customer Care Coordinator - £25,000+ - North West Greater London - Maternity Cover         
           
Introduction                
An exciting new permanent opportunity has arisen for a Customer Care Coordinator to join our client based in the Middlesex area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales.                
             
Client Overview                
Our client, a regional house builder currently have a vacancy within their Customer Care team.               
       
The Role                
- Reporting to the Commercial Manager you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale.                
- Provide support and advice to sub-contractors and operatives.                
- Deliver all services within the guidance of data protection legislation.                
- Speak with Site or Constructions teams as necessary to ensure customers’ queries are answered accurately, efficiently and consistently.                   
                 
For more information please apply below or call Christopher Ellis at England Associates.
£ 25000.00 - £ 25000.00 per annum
Sales Executive - Permanent - Greater West London - £25,000 + OTE (£45k)
     
An excellent opportunity has arisen with our client for a new site in the Greater West London area. The ideal candidate will have current experience working with a New Homes Developer.      
     
The developer offer a great basic salary with the opportunity of on target earnings plus bonuses!  
     
This role will offer a great challenge to an experienced Sales Negotiator with targets and a driven work culture which reflects in the salary offered.      
     
Working hours are 10am - 5:30pm  
Working days: Tuesday to Saturday (Sunday & Monday off)!     
     
Skills required:    
- Previous Sales experience within the house building industry    
- Excellent communication skills    
- Ability to work both independently and within a team    
- Ability to build strong relationships within a professional environment        
     
For more information please apply or send your CV to c.ellis@englandassociates.co.uk or call on 01489 232080
£ 30000.00 - £ 35000.00 per annum
Customer Care Operative - £30,000-£35,000 - North Hampshire/Surrey/Berkshire      
                           
Introduction                   
An exciting new opportunity has arisen for a Customer Care Operative to join our client to cover their North Hampshire Region. This role involves delivering exceptional Multi-trades works, repairing, fixing and fitting the New Homes during the new homes warranty period. You will also be delivering exceptional Customer Care to the owners.                                  
                           
The Role                  
- You should be multi skilled covering Carpentry & Joinery, Painting, Decorating, Tiling and General quality maintenance.                  
- Deliver exceptional and professional Customer Care to the occupied homes.        
- This role is based in the Berkshire area, flexibility to travel in these areas is a must                
- Working days are Monday to Friday                  
- Ideally you will have your own tools, if not, these will be provided/replaced by the employer when needed.                  
                         
For more information please apply below or call Christopher Ellis at England Associates
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