Technical Manager

  • £ 50000.00 - £ 65000.00 per annum
Technical Manager - Housing Developer - Hampshire
A well-known national developer, with a reputation for delivering high end family homes, with offices based UK wide. The Southern office are looking to expand the team due to recent success and upcoming developments, therefore they require an experienced housing technical manager.
The Role:
Technical Manager
As the ideal candidate you will have extensive experience in managing the technical process on large scale housing developments. You will require knowledge of land planning and local authorities and building regulations.
A relevant construction degree or HND is beneficial, but not essential. Must have recent experience with national or regional developer.
The Projects:
Schemes will vary from 40 units up to large scale, multi phased, traditional housing projects. House values ranging up to £1.5m.
Salary and Package:
Basic Salary up to £70k depending on experience.
Car or car allowance, Pension, Health Care etc.  
Bonus scheme (subject to Business and Personal Performance)
To apply please contact Akshay on 01489 232 080 or click apply.

Customer Care Manager

  • £ 40000.00 - £ 45000.00 per annum
Customer Care Manager - Permanent - £Competitive - Hampshire
   
An excellent opportunity has arisen for a Customer Care Manager to join our client, a New Homes developer based in Hampshire.
   
This role will be managing the customer care team and developments.
   
Duties include:  
- Responsible for the day to day management of staff within the Customer Care team
- Manage complaints from dispute through to resolution ensuring excellent Customer Service is delivered and carrying out home visits as necessary
- Carry out site visits to ensure consistency across all units of all developments.
- Continuously improve performance of staff including performance management, development.
- Progress sub-contractor contra charges
 
Skills required:  
- Experience within the New Homes industry    
- Understanding of NHBC requirements  
- Excellent Customer Service and communication skills  
- Management of Customer Care teams/coordinators
 
For more information please apply below or call Christopher Ellis at England Associates on 01489 232080

Assistant Site manager

  • £ 35000.00 - £ 45000.00 per annum
Assistant Site Manager - Aldershot    
Client overview    
Iconic national house builder that has been listed on the stock market for over 30 years. The company grew organically during the 1990s, and now has establishing consistent track record and growth.    
Role    
New site of 200 units, traditional build houses. Duties to include maintaining and managing a site workforce to construct homes to the highest possible standard, on time and in line with predetermined cost. Salary up to £45K depending on experience, benefits include pension, company car / allowance, life assurance and annual bonus scheme.    
Role will go quickly so please show your interest.    
To apply: Please contact Lizzie Jones on 01489232080 or email e.jones@englandassociates.co.uk

Site Manager

  • £ 50000.00 - £ 55000.00 per annum
Urgently seeking Site manager for a quality developer in Hampshire!  
 
Client is a quality house builder based in the Hampshire area. They have a track record for excellence and innovation using modern and traditional construction materials and designs. Projects range from bespoke homes to high or low density urban developments, the company is recognized as a sought after house builder.
 
The company is seeking Site managers for multiple locations in the Hampshire area, for New ongoing sites. Units ranging between 9 - 30 units of timber frame mixed developments.  
 
Candidate should come from a strong house building background and have all essential tickets in date.  
 
The role will fill quickly so showing an early interest is essential!  
 
Contact Elizabeth Jones at England Associates on 01489232080 or e.jones@englandassociates.co.uk

Customer Care Operative

  • £ 30000.00 - £ 32000.00 per annum
Customer Care Operative - £30,000+ - Hampshire area      
                 
Introduction         
An exciting new permanent opportunity has arisen for a Customer Care Operative to join our client based in the Hampshire area. This role involves delivering exceptional Multi-trades works, repairing, fixing and fitting the New Homes during the new homes warranty period. You will also be delivering exceptional Customer Care to the owners.                   
                 
Client Overview        
Our client build quality homes within the East Dorset to Hampshire region.       
                 
The Role        
- You should be multi skilled covering Carpentry & Joinery, Painting, Decorating, Tiling and General quality maintenance.        
- Deliver exceptional and professional Customer Care to the occupied homes.    
- This role is based in Hampshire/Dorset areas, flexibility to travel in these areas is a must      
- Working days are Monday to Friday        
- Van and Fuel Card provided      
- Ideally you will have your own tools, if not, these will be provided/replaced by the employer when needed.        
               
For more information please apply below or call Christopher Ellis at England Associates

Area Customer Care Manager

  • £ 45000.00 - £ 50000.00 per annum
Area Customer Care Manager - £Competitive + Package - Hampshire
 
An excellent opportunity has arisen for an Area Customer Care Manager to join our client, a national developer in their Southern Region.
 
This role will be managing the customer care operation for the area of South West Hampshire and Wiltshire.
 
Duties include:
- Carrying out final inspections and quality audits on sites located within the geographical area.
- Visit customers and assess any work that may need to be completed within their homes as required
- Ensure that all reported defects are managed in a timely and efficient manager to ensure full customer satisfaction.
- Identify the patterns/common complaints that have arisen and report back to Customer Care director in order to continuously improve the service delivered.
- Ensure all NHBC resolutions are communicated.
- Attend necessary and relevant meetings as required
- Manage recruitment, appraisals, disciplinary & grievances, absences within the team.
- Ensure Health & Safety is kept to the highest standard at all times.
 
Skills required:
- Experience within the New Homes industry
- In a role such as/similar to a Customer Care Technician/Site Manager
- Understanding of NHBC requirements
- Excellent Customer Service and communication skills
- Relevant qualification in trades/customer care
- Valid CSCS card
 
For more information please apply below or call Christopher Ellis at England Associates on 01489 232080

Site manager

  • £ 50000.00 - £ 60000.00 per annum
Site Manager - Aldershot, Hampshire  
 
Client overview
Iconic national house builder that has been listed on the stock market for over 30 years. The company grew organically during the 1990s, and now has establishing consistent track record and growth.  
 
Role
New site of 200 units, traditional build. Duties include maintaining and managing a site workforce to construct homes to the highest possible standard, on time and in line with predetermined cost. Salary up to £60K depending on experience, benefits include pension, company car / allowance, life assurance and annual bonus scheme.  
 
Role will go quickly so please show your interest as soon as possible.  
 
To apply: Please contact Lizzie Jones on 01489232080 or email e.jones@englandassociates.co.uk

Assistant Site Manager

  • £ 35000.00 - £ 45000.00 per annum
Assistant Site Manager - Hook, Hampshire  
 
Client overview
Iconic national house builder that has been listed on the stock market for over 30 years. The company grew organically during the 1990s, and now has establishing consistent track record and growth.  
 
Role
New site of 200 units, traditional build. Supporting the Site manager in their duties of managing and supporting the workforce and to construct homes to the highest possible standard, on time and in line with predetermined cost.  Salary up to £45K depending on experience and generous benefits.
 
Role will go quickly so please show your interest as soon as possible.  
 
To apply: Please contact Lizzie Jones on 01489232080 or email e.jones@englandassociates.co.uk

Site Manager

  • £ 50000.00 - £ 60000.00 per annum
Site Manager - Hook, Hampshire
 
Client overview
Iconic national house builder that has been listed on the stock market for over 30 years. The company grew organically during the 1990s, and now has establishing consistent track record and growth.  
 
Role
New site of 200 units, traditional build. Duties include maintaining and managing a site workforce to construct homes to the highest possible standard, on time and in line with predetermined cost. Salary up to £65K depending on experience, benefits include pension, company car / allowance, life assurance and annual bonus scheme.  
 
Role will go quickly so please show your interest as soon as possible.  
 
To apply: Please contact Lizzie Jones on 01489232080 or email e.jones@englandassociates.co.uk

Site Manager

  • £ 40000.00 - £ 65000.00 per annum
Site Manager and Assistant Site Manager - residential build, Hampshire      
CLIENT OVERVIEW:  Our Client is an iconic national house builder that has been listed on the stock market for over 30 years.        
During the 1990s the Group grew organically, establishing an unrivalled track record of consistent growth. Following several successful acquisitions in the nineties the group now delivers over 10,000 units per annum though  network of over 25 house building divisions.        
Job Vacancy: SeniorSite Manager        
         
Reporting to: Area Building Manager        
         
Accountable to: Construction Director        
         
Job Purpose: To establish and manage a site workforce capable of constructing homes in a safe and diligent manner, to the highest possible standard, on time and in line with predetermined cost.        
         
Responsible for:        
         
Staff: Labourer, Forklift Driver, Apprentices Sub- Contractors and Utility Providers.        
         
Budgets: To manage the construction process of all new homes in an efficient manner thus ensuring that costs are kept within budget        
         
Scope: The Construction Department in an Operating Company is responsible for the company's developments which will vary from time to time including, any of the product range and both greenfield and brownfield locations; ensuring construction of a quality product, safely, within agreed budgets        
and timescales and works particularly closely with the Sales Department to ensure Customer satisfaction.        
         
The Department also ensures the company's policy on Health & Safety and the requirements of Health & Safety Legislation are met and safe working practices are actively encouraged.        
The post holder is responsible for effectively managing and  controlling all aspects of the build process on a development, as specified.        
         
Key Responsibilities:        
1. To comply with the company Build Policy and Procedures.        
2. Supervise and co-ordinate staff, Sub-Contractors, material suppliers and Utility providers to ensure an efficient method of build to the required build quality and build programme.        
3. Scheduling work to be carried out to ensure production targets are achieved and high quality of product is maintained.        
4. Ensure that production targets are met whilst producing the highest quality of product and ensuring costs are kept within budget.        
5. Effective daily use of appropriate company Information Systems and databases.        
6. Comply with Site Managers responsibilities as laid down in the Group's Health,        
Safety & Environment Policy and complete the relevant documentation on a weekly/monthly basis.        
7. At all times comply with company policies, procedures and instructions.        
8. Implement new ideas and methods and continue to seek ways of both improving contribution to the organisation's goals and enhancing the reputation of the company.        
9. Liase with Sales department and customers to ensure the highest possible Customer Care performance/ satisfaction and complete all relevant inspections and documentation.        
10. Direct liaison with Sales, Technical and Commercial departments ensuring that up  
to date records of all site activities are retained, thereby achieving cost/quality        
control; and report on the same to Contracts Managers/Construction Director.        
11. Lead, motivate, communicate with, develop, appraise and performance manage    
staff to ensure staff are fully motivated to achieve best performance to meet the        
company's needs.        
EXPERIENCE & SKILL SET RQUIREMENTS: To apply you should ideally have a carpentry or bricklaying background, followed by several years specific site management experience with a large volume builder.        
SALARY & BENEFITS: To attract the right skills and quality candidates the company can offer an attractive salary including a basic salary to £35-65k, pension, life assurance, company car / allowance and annual bonus scheme.        
TO APPLY: Please contact Jordan Shepherd, Specialist Residential Recruiter, on 01489 232080 or email your interest to j.shepherd@englandassociates.co.uk      

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