Customer Care Coordinator

  • £ 20000.00 - £ 23000.00 per annum
Customer Care Coordinator - £22,000+ - Kent        
             
Introduction                  
An exciting new permanent opportunity has arisen for a Customer Care Coordinator to join our client based in the Kent area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales.                  
               
Client Overview                  
Our client, a national house builder currently have a vacancy within their Customer Care team.                 
         
The Role                  
- Reporting to the Head of Customer Care you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale.            
- Provide support and advice to sub-contractors and operatives.                  
- Deliver all services within the guidance of data protection legislation.              
- Speak with Site or Constructions teams as necessary to ensure customers’ queries are answered accurately, efficiently and consistently.                     
                   
For more information please apply below or call Christopher Ellis at England Associates.

Technical Manager

  • £ 55000.00 - £ 65000.00 per annum
A progressive and rapidly growing developer based in Kent are currently searching for Technical Managers to make up a new technical team!  
   
This is an exciting opportunity to be part of a developer growing a new region - on offer is competitive salary & package and excellent career progression opportunities.  
   
If this sounds of interest APPLY NOW!

Technical Coordinator

  • £ 45000.00 - £ 55000.00 per annum
A progressive and rapidly growing developer based in Kent are currently searching for Technical Coordinators to make up a new technical team!
 
This is an exciting opportunity to be part of a developer growing a new region - on offer is competitive salary & package and excellent career progression opportunities.  
 
If this sounds of interest APPLY NOW!

Sales Negotiator

  • £ 23000.00 - £ 23000.00 per annum
New Homes Sales Adviser - £23,000 + OTE (£40,000+) - Kent  
Introduction  
A new and exciting opportunity within the New Homes industry has recently become available.    
The client is looking for an experienced Sales Negotiator to join an on-going site in Maidstone, Crawley and Brighton with many other sites in development in the Kent area.    
The ideal candidate would have at least 2 years new homes sales experience.    
   
The role    
Duties include:
  • Negotiating Property Sales
  • Delivering excellent customer service
  • Carrying out market research
  • Providing expert knowledge of the company, the homes available, pricing list and all processes involved
  • Maintaining the presentation of show homes and sales office to the highest standards
 
Role is unlikely to be open for long so please apply below or call Elizabeth Jones at England Associates - 01489232040  

New Homes Sales Consultant

  • £ 24000.00 - £ 24000.00 per annum
New Homes Sales Executive - £24,000+ (OTE - 40k+) - Kent    
         
Introduction        
An exciting opportunity has arisen for a New Homes Sales Consultant to join our client with a site based in the Rochester area.      
     
The ideal candidate will have face to face sales experience in New Homes, luxury items or a cabin crew based position.    
     
The Role        
- Negotiating Property Sales      
- Provide expert knowledge of the company, type of homes available, pricing lists and all processes involved.        
- Carrying out market research      
- Keep the presentation to the highest of standards including show homes, sales office etc        
- Delivering a high level of Customer Service throughout the whole process.      
         
For more information please apply below or call Christopher Ellis at England Associates - 01489 232080.

New Homes Sales Consultant

  • £ 24000.00 - £ 24000.00 per annum
New Homes Sales Executive - £24,000+ (OTE - 40k+) - Kent    
         
Introduction        
An exciting opportunity has arisen for a New Homes Sales Consultant to join our client with a site based in the Sevenoaks area.      
   
The ideal candidate will have face to face sales experience in New Homes, luxury items or a cabin crew based position.  
     
The Role        
- Negotiating Property Sales      
- Provide expert knowledge of the company, type of homes available, pricing lists and all processes involved.        
- Carrying out market research      
- Keep the presentation to the highest of standards including show homes, sales office etc        
- Delivering a high level of Customer Service throughout the whole process.    
       
For more information please apply below or call Christopher Ellis at England Associates - 01489 232080.

New Homes Sales Consultant

  • £ 24000.00 - £ 24000.00 per annum
New Homes Sales Executive - £24,000+ (OTE - 40k+) - Kent
         
Introduction        
An exciting opportunity has arisen for a New Homes Sales Consultant to join our client with sites based in the Canterbury, Kent area.      
   
The ideal candidate will have face to face sales experience in New Homes, luxury items or a cabin crew based position.  
     
The Role        
- Negotiating Property Sales      
- Provide expert knowledge of the company, type of homes available, pricing lists and all processes involved.        
- Carrying out market research      
- Keep the presentation to the highest of standards including show homes, sales office etc        
- Delivering a high level of Customer Service throughout the whole process.    
       
For more information please apply below or call Christopher Ellis at England Associates - 01489 232080.

Area Customer Care Manager

  • £ 40000.00 - £ 45000.00 per annum
Area Customer Care Manager - £40,000+ Package - Kent  
     
An excellent opportunity has arisen for an Area Customer Care Manager to join our client, a national developer in their Southern Region.    
     
This role will be managing the customer care operation for the area of South West Hampshire and Wiltshire.    
     
Duties include:    
- Carrying out final inspections and quality audits on sites located within the geographical area.    
- Visit customers and assess any work that may need to be completed within their homes as required    
- Ensure that all reported defects are managed in a timely and efficient manager to ensure full customer satisfaction.    
- Identify the patterns/common complaints that have arisen and report back to Customer Care director in order to continuously improve the service delivered.    
- Ensure all NHBC resolutions are communicated.    
- Attend necessary and relevant meetings as required    
- Manage recruitment, appraisals, disciplinary & grievances, absences within the team.    
- Ensure Health & Safety is kept to the highest standard at all times.    
     
Skills required:    
- Experience within the New Homes industry    
- In a role such as/similar to a Customer Care Technician/Site Manager    
- Understanding of NHBC requirements    
- Excellent Customer Service and communication skills    
- Relevant qualification in trades/customer care    
- Valid CSCS card    
     
For more information please apply below or call Christopher Ellis at England Associates on 01489 232080

Customer Care Operative

  • £ 30000.00 - £ 35000.00 per annum
Customer Care Operative - £30,000 - £35,000 - Kent      
                               
An exciting new opportunity has arisen for a Customer Care Operative to join our client to cover their South East (Kent) developments.  
   
This role involves delivering exceptional Multi-trades works, repairing, fixing and fitting the New Homes during the new homes warranty period. You will also be delivering exceptional Customer Care to the owners.                                
                               
The Role                      
- You should be multi skilled covering Carpentry & Joinery, Painting, Decorating, Tiling and General quality maintenance.                      
- Deliver exceptional and professional Customer Care to the occupied homes.  
- Flexibility is a must as travel will be required to both East and West of London where the developments are situated.             
- Working days are Monday to Friday, 9am-17:30                      
- Ideally you will have your own tools, if not, these will be provided/replaced by the employer when needed.                      
                             
For more information please apply below or call Christopher Ellis at England Associates

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