Customer Care Coordinator

£ 25000.00 - £ 28000.00 per annum



Christopher Ellis

Specialist Recruitment Consultant

Christopher on the recruitment industry:

Recruitment is fast paced industry with many highs but also lows. Yet when you get it right it can be really rewarding, both financially, but also helping people find their dream jobs. 

Candidates and clients can speak to me about:

We have a 20+ year history of working within house building and know the who’s who in Customer Care, Land, Marketing & Sales. I am keen to speak to anybody working in any of these divisions or looking to break into the new homes sector. We recruit for all roles from graduates up to board level Directors.

You should speak to me because:

  • Vast knowledge in the New Homes industry whether this be up to date news or vacancies.
  • I keep in contact with both candidates and clients on a daily basis to provide the best feedback and opportunities.
  • Work doesn’t finish for me at 5:30, I am always available for a conversation and provide round the clock contact as required.

Intersting facts about me:

  • I grew up in Essex
  • Went to the University of Portsmouth
  • I am a Grade 8 Pianist

My testimonials:

Customer Care Coordinator - £24,000+ - Greater West London      
An exciting new permanent opportunity has arisen for a Customer Care Coordinator to join our client based in Greater West London. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales.          
Client Overview          
Our client, a national house builder, operate in a number of regions and currently have a vacancy within their Customer Care team.           
The Role          
- Reporting to the Head of Customer care you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale.          
- Provide support and advice to sub-contractors and operatives.          
- Deliver all services within the guidance of data protection legislation.          
- Speak with Site or Constructions teams as necessary to ensure customers’ queries are answered accurately, efficiently and consistently.             
For more information please apply below or call Christopher Ellis at England Associates.

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£ 17000.00 - £ 23000.00 per annum
Accounts Administrator - £22,000 - £26,000 - Middlesex      
An exciting new permanent opportunity has arisen for an Accounts Administrator to join our client based in Middlesex. You will be part of a team delivering excellent administration skills working alongside the Customer Care team, improving how the Customer Service team operates and the processes that are followed.        
The Role            
- Organisation and administration to the Customer Service team  
- Document Control     
- Ensure data used by the team is updated accurately and in a timely manner.        
- Processing Sales Completions        
- Using IT systems to set up new suppliers        
- Dealing with invoicing for the team             
- Report on costing and tend to outstanding payment issues             
- Supporting the Head of Customer Service whether assisting with emails & letters, organising meetings and taking minutes as well as assistant functions.      
- Accurate checking of invoices and Purchase orders.  
- Managing the contra charging process for subcontractors    
For more information please apply below or call Christopher Ellis at England Associates.
£ 60000.00 - £ 70000.00 per annum
Senior Quantity Surveyor - North London - Top Regional developer  
We are currently recruiting on behalf of an award winning regional developer, who are looking for an experienced Senior Quantity Surveyor to join their growing team.  
Client overview:  
The successful Surveyor will be working for a developer who build high quality family homes across the northern half of the M25.  
Their units are between 200 and 800 units and comprise of both RC frame and Timber frame builds.    
They have an excellent reputation for staff development with their current Commercial Director having worked their way through the ranks.    
They are a regional business but have a number of sites across London and are fast growing.    
Roles and responsibilities:  
Build and assist in the development of the surveying team  
Scheduling and cost reports  
Collaborating with Sub-contractors, Site Managers, and Directors  
Being the number 1 on key sites across London  
Personal specification:  
As the successful Senior Surveyor you are likely to have significant experience in.  
- Working on large scale residential developments for a national developer or a larger regional.    
- Minimum of 5 years industry relevant experience  
Rewards and benefits:  
They are offering up to £70k + package, including a 15% bonus scheme, car allowance or company car, as well as a 5% matched pension and BUPA healthcare.    
25 days holiday as well as quarterly pay reviews are also in place.  
To apply:  
To apply for the role of Senior Surveyor please hit the apply button above, or call Daniel Harrington for more information on 01489 232 080.