Customer Care Operative

  • £ 25000.00 - £ 27000.00 per annum
Customer Care Operative - £26,000 - Staffordshire    
An exciting new opportunity has arisen for a Customer Care Operative to join our client to cover their Staffordshire/Cheshire sites.        
This role involves delivering exceptional Multi-trades works, repairing, fixing and fitting the New Homes. You will also be delivering exceptional Customer Care to the owners.        
The ideal candidate will be situated in or around the Staffordshire/Cheshire areas and have their own tools, you'll also have experience working in occupied homes.                                             
The Role                      
- You should be multi skilled covering Carpentry & Joinery, Painting, Decorating, Tiling and General quality maintenance.                            
- Deliver exceptional and professional Customer Care to the occupied homes.  
- Flexibility is a must as travel will be required to all areas in the region.             
- Working days are Monday to Friday      
- 26 days holiday
- Excellent pensions scheme
- Van and mileage expenses
- 5% discretionary bonus
- Future Progression opportunities with a large developer. 
For more information please apply below or call Christopher Ellis at England Associates

Digital QA 29028

  • £ 280.00 - £ 300.00 per day
29028 - Digital QA, Birmingham
Role & Responsibilities      
Undertake responsibilities of a QA engineer/software developer with a focus on test automation; Involvement with all aspects of test automation: functional, performance. Have experience with more than one of the leading test automation tools and frameworks, closed-tools such as QTP and open-source tools such as Sahi, Selenium, Watir/N, Fitness, and Cucumber. Advanced knowledge and experience with testing products with the following technology stacks (or equivalent): Ruby, Java, .NET, SQL, XML, web services. Advanced knowledge and experience in testing web applications with knowledge of browsers and user-interface testing techniques. Have knowledge of software best practices like test-driven development (TDD), behavioural-driven development (BDD), and continuous integration.
Experience Required:
  • Expertise with test automation tools and frameworks 
  • UI testing - experience in Protractor Automation Framework and Selenium 
  • API testing - web services / RESTful (using SoapUI, Postman etc) 
  • BDD - experience in testing tools such as Cucumber 
  • Strong understanding of QA methodology and software development life-cycle
  • Exposure to Agile Environment is key 
  • Exposure to some Test Automation and willingness to learn automation 
  • Web service and SOAP Testing 
  • SQL Testing Experience 
  • Both Manual and Automation Testing 
  • CI Server with Jenkins or similar tools 
  • Agile tools exposure (JIRA, JENKINS etc) 
  • At least 8 year of experience as a QA Tester (manual / automated testing) 
  • Able to document defects in a clear and concise manner 
  • Aware of how bugs are reported and their work flow within a bug database (preferred but not essential - training will be given) 
  • A high degree of skill in troubleshooting, characterizing, and describing defects 
  • Test Driven and Behaviour Driven Development 
  • Strong analytical skills with the ability to learn new information quickly 
  • Strong capabilities performing independently and as part of a cross-functional, team in a fast paced environment 
  • The ability to manage and prioritize own workload effectively 
  • Excellent communication and client-facing skills 
  • Passionate and motivated with a can do positive attitude 
  • Ability to work with new and creative idea’s 
  • ISEB/ISTQB certified   
Full job description available by request.  
How to Apply        
Click the apply button on the right to apply now.        
If you would like more information please call me on 01489 232 080    
Closing Date    
Must have SC / DV Clearance

Area Sales Manager

  • £ 42000.00 - £ 42000.00 per annum
Area Sales Manager - £42,000 with Car allowance  - West Midlands  
An exciting new permanent opportunity has arisen for an Area Sales Manager to join our client based in the West Midlands. You will be supporting all the sites within the west midlands region.  
The Role                       
- Provide market research information so that the Regional Sales and Marketing Director can agree sales volume and prices.
- Communicate agreed sales volume and pricing to Sales Teams.
- Work with legal and Sales Teams to ensure the 28 day reservation to exchange target is met.
- Liaise with Sales Teams to review offers, part exchange and shared equity schemes and communicate to Regional Sales and Marketing Director.
- Ensure Sales Advisors are using Serum to effectively prospect manage and generate sales.
- In conjunction with the build department and Regional Sales and Marketing Director, plan plot releases to ensure the optimum mix, and availability of units.
- Ensure that Sales Team are provided with current sales prices.
- Attend build/sales meeting as required and ensure completion of relevant reports.
For more information please apply below or call Jessica Roche at England Associates.

New Homes Sales Consultant

  • £ 22000.00 - £ 24000.00 per annum
New Homes Sales Consultant - £22,000+, OTE - £40,000+  - Warwickshire  
An exciting new permanent opportunity has arisen for a New Homes Sales Consultant to join our client based in Warickshire. You will be based at the development, negotiating the new homes sales.        
The Role                       
-Dealing with all potential and existing customers in a professional manner to give the best customer experience.      
-Achieving sales of properties to suitable customers in line with agreed targets.      
-Providing expertise in both the specifications and the buying procedure      
-Using purchasing incentives effectively to ensure a good flow of sales whilst maximising profit.      
-Promoting Company mortgage arrangements, including referral to Independent Mortgage Advice, managing transactions and ensuring timely completions.      
-Maintaining the presentation of sales arena, stock plots and the sales office.      
-Ensuring that all paperwork and site administration is up to date, and required reports completed.      
-Conducting local market research.      
-Ensuring high standards of Health and Safety on site.      
For more information please apply below or call Jessica Roche at England Associates.

Internal Communication Manager 28550

  • £ 130.00 - £ 150.00 per day
28550 - Internal Communication Manager, West Midlands
Role & Responsibilities      
Developing and delivering an internal communication strategy in line with legislation and departmental policies. Working closely with key stakeholders, ensuring that colleagues are aware and engaged with corporate initiatives. Managing a range of internal communications channels. Managing key internal staff events. Developing new and innovative ways of communicating departmental changes and developments to staff members. Organising internal departmental events and functions. General up keep of intranet site. Ensuring staff distribution lists are kept up to date.
Essential Experience:

Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area.
Post-graduate degree or equivalent.
Significant experience of successfully operating in a politically sensitive environment.
Experience of the designing, management and reporting from large databases and data from a variety of channels across stakeholder insights and engagement (e.g. Datix and Elesurvey). 
Lead on and managing the interpreting, reporting and presenting data from information management and reporting software (e.g. Datix) and working with clients to produce bespoke reporting packages.
Full job description available by request.  
How to Apply        
Click the apply button on the right to apply now.        
If you would like more information please call me on 01489 232 080    
Closing Date    
Must have SC / DV Clearance

Digital Security Specialist 28562

  • £ 400.00 - £ 420.00 per day
28562 - Digital Security Specialist - West Midlands
Role & Responsibilities      
The role will be required to carry out a combination of dedicated Information Management and Assurance tasks.
The following tasks will be required:
  • Collate all the details necessary to register CIS on the Defence Assurance Risk Tool ( DART)
  • Assist the Defence Assurance and Information Security (DAIS) team to achieve Green Channel Accreditation
  • Carry out an audit on Medical Equipment used across the HLB • Register all applicable medical equipment on DART
  • Assist the Defence Assurance and Information Security (DAIS) team to achieve accreditation for medical equipment where required Validate the output of 3rd party supplier Information Assurance assessments and ensure all controls are in place
  • Collate details of all remaining suppliers, co-ordinate Information Assurance assessments
  • Validate and provide assurance that suppliers ‘Cyber Essentials’ are in place Where not in place, develop Information Management plans for systems and equipment ensuring that the following elements are understood:
  • Information needs
  • Business Critical information elements
  • Information Flows (including ‘through life measures’)
  • Security procedures
  • Backup procedures
  • Business Continuity procedures
  • Stakeholders
Full job description available by request.  
How to Apply        
Click the apply button on the right to apply now.        
If you would like more information please call me on 01489 232 080    
Closing Date    
Must have SC / DV Clearance

27417 - Category Tower Manager - NHS

  • £ 400.00 - £ 450.00 per day
27417 - Category Tower Manager - Mansfield  - £400 - £450  
Location: Mansfield, Nottinghamshire with frequent national travel and overnight stays as necessary for the effective performance of this role.
NHS England   
Category Tower Manager - Consumables / Clinical GRADE: CL1 (B8a/ 8b)  
Eight (8) roles are required to support all Category Tower Management/ Procurement related Phase 1+ Procurement Transformation Programme / Future Operating Model activities. These are additional posts, which are required in order to support the building of a new disaggregated Supplier Management Future Operating Model called the Intelligent Client Co-ordinator (ICC).  
Phase 1+ will see the on-boarding of 6 Medical Category Towers consisting of consumable and clinical product spend from contract award in Autumn 2017 to go-live in Spring 2018. Phase 1+ is the largest group of Category Towers by financial value (c£1.1billion spend). The ICC will be the organisation responsible for the contract management of the model that will be in place from 1st October 2018 to cover all aspects of the service provided by NHS Supply Chain (currently supplied by DHL).  
Job Summary
The post holder will be required to oversee the day to day contract and performance management of a Category Tower Service Provider (CTSP) which includes the development and delivery of the category management strategy activities to increase market share growth to 80% and contribute to the delivery of the £600m savings targets. A key element in achieving the savings required will be to ensure the CTSP is working with Customer groups to develop and agree the category management strategies and the subsequent procurement strategies. Working in conjunction with the key stakeholders such as the DH, NHS Improvement and NHS England, the post will have responsibility for identifying and optimising synergies wherever possible across the NHS procurement landscape, ensuring the CTSP maximises opportunities to leverage economies of scale. The post holder will be responsible for the overall spend across a defined set of product categories.  
Headline Duties and Responsibilities
To contract and performance manage the CTSP in scope, including oversight and visibility of the development, delivery and implementation of category management strategies by the CTSP in order to drive significant value to the NHS leading to increased market share and the delivery of savings targets. - Ensure the category management strategies are developed with the requirements of the customer at their core, taking into account customer requirements and other factors identified through customer/supplier engagement and also through a Category Council process including inputs from Finance and Product Assurance. - Supporting the Procurement Transformation Programme on the transition from the incumbent to the CTSP. This will include the set up and facilitation of sessions between the parties and ensuring the necessary and efficient transfer of data and information. - To ensure that all procurement activity by the in scope CTSP is delivered effectively. This includes compliance with public sector requirements in relation to this type of activity. - Ensure the CTSPs budget is managed effectively, challenging operating costs and driving cost down efficiency gains.  
Working Relationships
Accountable to: Head of Procurement and Customer Value Accountable for: Contract and performance management of CTSPs activities Directorate: Supplier Management POST: Category Tower Manager - Consumables / Clinical Manager  
Essential / Desirable Criteria Demonstrated by Qualifications  
Degree or extensive experience; Relevant degree and/or CIPS qualification. Membership of CIPS Certificates/ Application Process  
Significant category management experience and expertise in a related industry or large organisation.  
Closing Date    
How to Apply    
Click the apply button on the right to apply now.    
If you would like more information please call me on 01489 232 080    

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