My client are a leading name in the Property Services Market who specialise in planned maintenance and capital works schemes for blue chip clients and RSL's.
I am currently looking for a Resident Liaison Officer to be based in Harlow
You will act as a first point of contact for residents and will arrange access to premises with minimum disruption. You will liaise with surveyors, clients and operatives to ensure works are carried out to specification. You will ensure residents are kept informed of the progress and inform them of changes via letters and visits. You will be responsible for carrying out surveys and resolving difficulties and complaints regarding the works by liaising with all parties involved. You will maintain good relationships with residents and a high level of client satisfaction and customer care and ensure a smooth uninterrupted work flow with minimal disruption to the tenant. You will also maintain records on our/clients IT systems and produce reports, be a key point of contact throughout the works including attending all necessary meetings.
To be Suitable for the role you will have have experience in a similar role, have experience of Kitchen design and who has excellent customer care skills, computer literacy with MS Office experience, accurate data processing skills and a professional and composed telephone manner. You should be educated to at least GCSE level Inc English & Maths or an equivalent qualification.
Managing the design of deployment plans. Defining the Command and Control function. Ensuring excellent documentation standards are applied to all deliverables. Defining contingency plans; Identifying and preparing transitional processes that will occur during the deployment period. Executing the deployment plans for each business.
The successful Deployment Specialist with have the following essentials qualifications and skills:
Post graduate qualification in relevant subject or significant experience
Extensive knowledge, skills and experience of network infrastructures
Extensive knowledge of Server, Storage and Virtualisation Technologies
Three MCP examination passes in a server, network or infrastructure related discipline
IT expert with an advanced working knowledge and proficiency in all Microsoft Office packages.
Full job description available by request.
How to Apply
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If you would like more information please call me on 01489 232 080