Customer Care Coordinator

CE/HQ00030821
£ 25000.00 - £ 33000.00 per annum

Consultant

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Christopher Ellis

Specialist Recruitment Consultant

Christopher on the recruitment industry:

Recruitment is fast paced industry with many highs but also lows. Yet when you get it right it can be really rewarding, both financially, but also helping people find their dream jobs. 

Candidates and clients can speak to me about:

We have a 20+ year history of working within house building and know the who’s who in Customer Care, Land, Marketing & Sales. I am keen to speak to anybody working in any of these divisions or looking to break into the new homes sector. We recruit for all roles from graduates up to board level Directors.

You should speak to me because:

  • Vast knowledge in the New Homes industry whether this be up to date news or vacancies.
  • I keep in contact with both candidates and clients on a daily basis to provide the best feedback and opportunities.
  • Work doesn’t finish for me at 5:30, I am always available for a conversation and provide round the clock contact as required.

Intersting facts about me:

  • I grew up in Essex
  • Went to the University of Portsmouth
  • I am a Grade 8 Pianist

My testimonials:

More
Customer Care Coordinator - Permanent - Berkshire - £Competitive
 
Introduction                          
An exciting new permanent opportunity has arisen for a Customer Care Coordinator to join our client based in the Berkshire area. This role involves providing an excellent level of Customer Service meeting needs of the clients and their New Homes!                          
                       
Client Overview                          
Our client, a high-end bespoke house builder currently have a vacancy within their Customer Care team, this role offers an excellent package as well as a great company.           
                 
The Role                          
- Reporting to the Customer Care Manager you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale.        
- Provide support and advice to sub-contractors and operatives.                        
- Deliver all services within the guidance of data protection legislation.              
- Speak with Site or Constructions teams as necessary to ensure customers’ queries are answered accurately, efficiently and consistently.     
- Occasionally meet with home owners for demo and hand-over's.
                                
Key Skills    
- Experience with a high end national or regional Housebuilder.  
- Excellent Customer Service Skills    
- Excellent telephone manner    
     
For more information please apply below or call Christopher Ellis at England Associates.

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We are currently working with a client of ours, a high quality residential developer, whom are seeking a Quality Control Inspector for the duration of 2 month at a site in Berkshire.  
This site is a block of 120+ units that will be housing association.
  • This role entails working alongside the build team ensuring the quality of finish meets their standard.
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The ideal candidate will come from a construction background and have experience as a finishing foreman, assistant site manager or quality control inspector.
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Customer Care Operative - £35,000+  
- Buckinghamshire/Hampshire/Surrey           
             
Introduction            
An exciting new permanent opportunity has arisen for a Customer Care Operative to join our client based in Buckinghamshire. This role involves both technical knowledge and hands on experience as well as a background involving Customer Care as you will be meeting with customers in their new homes to carry out fixtures and fittings.            
             
Client Overview            
Our client, whom are a New Homes Developer, are based in Buckinghamshire. They are an award winning house builder whom pride themselves on their quality homes and Customer Service.               
   
The Role            
  • This role entails meeting with Customers in their New Homes, you will have a background in Carpentry/Painting/Decorating/Plumbing and Tiling and have the ability to carry out Multi Trades works whilst delivering exceptional Customer Service.            
  • Travel will be involved in this role as the Customer Care Operative may be needed at various sites each day to carry out their duties.            
  • The Ideal candidate will have a background from New Homes or Property Services            
  • Driving license required, tools and van provided        
  • Working hours 8am - 4:30        
           
For more information please apply below or call Christopher Ellis at England Associates