Head of IT Support - 16193

£ 384.00 - £ 384.00 per day
To provide support to Head of IT, manage IT systems and lead support on all supported systems.To provide support to Head of IT, manage IT systems and lead support on all supported systems. System Owner of the system based. Manage permissions, group permissions and security groups. Train staff as required on 1-2-1 basis or in groups. Advise teams on best use and how to get best use of Systems. Provide support to as and when required on the system. Provide support on all security issues. Main lead for security breeches. Provide systems administration and management of system. To provide a wide range of IT knowledge to deal with issues at every level from managing desktop disputes to high level projects such as the delivery of new IT systems, network infrastructure changes, software development and hardware projects. To be able to provide simple explanations to management on the effect of changes and the benefits which should be gained. To understand changes to the delivery of IT and how this may affect the department. 

This post is responsible for the day-to-day provision, management and upkeep of ALL classroom IT and AV equipment (the training LAN). 

The school has a variety of servers, PCs, laptops and tablets connected by wifi or cable to the training LAN. 

In addition, the post is responsible for the ongoing development of IT policy / processes and acts as school focal point for MODNET change and SharePoint configuration activity. 

The post holder is also required to liaise with outside agencies and attends meetings on behalf of the RNAESS regarding IT matters. 

The post has line management responsibilities for one E1 admin post (non-technical). 

Candidates must have completed a recognised period of ICT training or service equivalent and possess appropriate qualifications in a relevant subject. 

Knowledge and experience of working with / configuring Microsoft Office and Server products is essential. 

Knowledge and experience of setup, configuration and management of LAN software / hardware and network administration is essential. 

Ensure that the training LAN and classroom PCs, laptops and tablets are available to meet the training requirement. 

Microsoft Certified qualification or service equivalent is desirable
Assignment background:

POC for all IT systems in use 
Primary task is to manage the training networks

The Royal Naval Air Engineering & Survival Equipment School (RNAESS) requires an ICT Manager within the Training Support section. 

The School delivers generic and targeted technical training to RN Air Engineering Officers and Technicians using a bespoke training LAN with a wide range of IT and AV equipment including Wi-Fi, PCs, Laptops, Tablets, Smartboards and Projectors. 

As the ICT Manager you will be responsible for the day to day management and technical support of the training LAN, hardware and school IT / AV equipment, including the ongoing development of policy / processes. 
As lead for the school MODNET SharePoint environment you will be responsible for both administration and future development to ensure modern ways of working are available and embraced by all. 
The post is line manager to the IT support assistant. 

Core day to day duties: Patching security holes

Duties include: 
• Perform the day to day management, configuration and update of the training LAN and associated equipment, including the building of hardware, software / operating system installation and printer / peripheral configuration. 
• Administering access control and user rights via Active Directory. 
• Act as school point of contact for MODNET requests and demands. 
• Act as lead for the school MODNET SharePoint environment. 
• Support and control student laptop, tablet and MODNET laptop pools. 
• Writing of policies, procedures, instructions and reports as required by line managers and assisting with Information Management policy and processes within the school. 
• Providing first line support and advice to IT users, either over the telephone or face to face. 
• Recording and responding to reported incidents of failure to IT/AV classroom equipment. Using technical experience and knowledge to fault find, analyse issues and implement potential solutions within agreed SLAs. 
• Action IT section Requests for Change (RFC), ensuring all record keeping and data/file management including the maintenance of the RNAESS IT/AV asset databases is effective and timely. 
• Act as Local Security Officer ensuring the security and configuration control of IT equipment. 
• Act as Authorised Demander and budget manager for IT hardware / software including the control and replenishment of spares stock. 
• Assist with the introduction of new projects. 
• Perform software/hardware updates, backups and recovery of files and media as required.

Key skills:

Customer Service focused

Applicants should be able to demonstrate familiarity and working experience of any of the following: 
• Microsoft operating systems, SharePoint, Office or server packages. 
• Experience working in an IT and/or network support environment or equivalent. 
• An understanding of the ISS Service Catalogue would be desirable. 
Training will be available and successful candidates must be prepared to obtain the required mandatory and specific training related to the post within six months of taking up position.

A full driving licence would be desirable.

Active directory experience

Experience working with hardware and following security protocols 
Minimum Requirement: 

1) Experience with imaging devices (creating an image on a device; applying rules to the OS) 
2) Experience with device management and account creation using group policy and active directory 
3) Some experience working with hardware (fault finding and fixing) 
4) Customer service experience

CompTIA A+ or CompTIA N+ 
Equivalent of higher IT qualification
Some MOD experience will be advantageous 

Security Clearance: SC (please include DOB and expiration date for the clearance) 

CV Deadline: Thursday 25th of July 3pm

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Main Duties/Responsibilities:
  • Conducting a mixed work load of injunctions and other civil litigation which would include private and public law actions.
  • The post holder would need to be able to:
  • Work to deadlines
  • Draft witness statements
  • Liaise with clients
  • Give close attention to detail
  • Provide legal and policy advice to clients
  • Oversee the conduct of all files taking them through to settlement and or litigation when necessary
Outputs/Deliverables to be achieved:
  • Uses a process of analysis, planning, scheduling, prioritising, action, quality monitoring and review.
  • Takes responsibility for own work with substantial degree of autonomy but knowing when to consult and to delegate.
  • Gives early warning to those affected by changing priorities, including the Reporting Officer.
  • Displays an understanding of the resourcing requirements of own cases.
  • Has up-to-the minute case files readily available.
  • Displays an understanding of the context the client operates in.
Displays the professional attitude that client and company expect from a member of an organisation with a high reputation.
  • Adopts a style most likely to build an effective working relationship with the client.
  • Responds to reasonable client requests including agreeing achievable and realistic actions, timescales etc.
  • Acknowledges clients' concerns and works to alleviate these in a way that balances client and Agency needs.
  • Is alert to media interest which may have an impact on the reputation of the client and/or the Agency.
  • Helps other team members to meet tight deadlines to preserve department's reputation.
  • Display Civil Service Values, help other people, focus on customer service and look proactively for solutions.
  • Keeps abreast of legal developments and current thinking on related policy issues.
  • Uses training and other methods to refresh and improve their skills and knowledge.
Minimum Requirement:
  • Fully qualified solicitors or barristers or equivalent
    • Strong litigation experience
    • Needs to be able to be nimble and adapt to new areas of the law
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Ideally public law litigation experience in central gov't.
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Security Clearance: BPSS
CV Deadline: 13/08 @ 12pm
£ 520.00 - £ 520.00 per day
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Security Clearance: BPSS/ DBS 
CV Deadline: 13/08 @14:00 
IR35: Outside IR35 
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Commercial Officer 

Following on from the award of the F35 Infrastructure Programme, further projects are necessary to develop the infrastructure to accommodate this aircraft at RAF Lakenheath. 

The individuals will support the C1, C2s and wider Line Management to ensure that the procurement processes necessary to implement these contracts will be undertaken 

Contract Management 
Framework Knowledge 
Tender Management
some procurement experience. Useful if they have construction or FM knowledge but not essential. 
Security Clearance: SC
CV Deadline: 4pm, Monday 12th of August. 
£ 487.00 - £ 487.00 per day
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Contract Management 
Framework Knowledge 
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must be commercial specialists – strong procurement experience.
will ideally have 5+ years experience in a similar role
Security Clearance: SC
CV Deadline: 4pm, Monday 12th of August
£ 508.00 - £ 508.00 per day
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Commercial Manager role 

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Contract Management 
Framework Knowledge 
Tender Management
must be commercial specialists – strong procurement experience.
must be a strong leader. 
Security Clearance: SC
CV Deadline: 4pm, Monday 12th of August. 
£ 45000.00 - £ 55000.00 per annum
With a key focus on helping to win more strategic long-term work in our core sectors, we seek an experienced Bid Manager to be based in Stockport or Manchester. The successful candidate will support our Utilities and Rail sectors in managing bids or proposal opportunities from qualification to contract award. They will be responsible for proposal planning, proposal development, organising reviews and approvals of the proposed offer and content, ensuring timely delivery of the proposal, and engaging with the customer and internal stakeholders during the proposal development (bidding) stage. They will lead multi-disciplinary teams in preparing proposals, including technical, management, contract, pricing, and other customer required deliverables. They will ensure our offer is compliant and responsive.
A key part of the role will be effective liaison with Sector Directors, Opportunity/Capture Managers, Account Managers, subject matter experts, and our bid team members.
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  • Resource management, i.e. the ability to identify, profile and secure the resources required to deliver a bid.
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  • Risk and issue management, i.e. the ability to methodically identify, monitor and plan how to mitigate/respond to risks and issues, and implement the responses.
  • Quality management, i.e. the ability to plan, develop, maintain and apply quality management processes to ensure the target quality of a bid is achieved.
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  • Detailed knowledge and significant experience of using MS Office Word, Excel and PowerPoint
  • Ability to compile, summarise and clearly present large amounts of information.
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Click here to apply
£ 33.25 - £ 33.25 per hour
Minimum Requirement: 
  • Strong private law civil litigation experience essential
  • Strong experience in personal injury defendant work highly desirable 
  • Good drafting and written skills essential
  • Ability to meet time and billing targets essential
  • Experience in managing a busy civil litigation caseload essential.
  • Public sector/Central Government experience desirable but not essential

    Security Clearance: BPSS
    CV Deadline: Friday 16th Aug @ 11am
£ 300.00 - £ 300.00 per day
One of the highest priorities for the Civil Service is improving commercial capability across Government, a priority being driven by the Commercial Capability Programme (CCP). 

Phase one of the Commercial Capability Programme (CCP) has been to setup the Government Commercial Organisation (GCO) that recruits, retains, develops and grows senior commercial talent, helping to drive commercial best practice and improved commercial outcomes. 

Phase two of the CCP aims to expand the improvement of commercial capability across three new populations across government; (1) Commercial Leads (Grade 7s) in Central Government Departments; (2) Wider Government Bodies; (3) Contract Managers. 

The business operations team sits at the heart of the Commercial Capability Programme, providing operational support across both phases enabling the internal team and its frontline services. 

As the Business Operations department grows it is necessary to review the current structure, with this in mind the Operations Manager role will be expanding and requiring different capabilities and a more senior person to look after a wider remit. 
To help maintain and grow this standard, we’re seeking an experienced operations manager to oversee daily activities. An ideal candidate, will have a sharp business mind and proven success managing multiple staff, and looking after a variety of training programmes. Highly skilled in decision making, effective communication with peers and senior staff, highly organised, building and sustaining relationships with customers and able to manage and develop staff. Additionally, display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within the team. The ultimate responsibility is to maintain and increase our operational efficiency and quality standards in Business Operations. 

• Maintain constant communication with management, staff, and customers to ensure proper delivery of the ADC – CMTA and Commercial, 
• Implementation, review and manage the L&D delivery programmes. 
• Review and maintain quality assurance protocols 
• Grow the efficiency of existing organisational processes and procedures to enhance and sustain the organisation’s internal capacity 
• Actively pursue strategic and operational objectives 
• Ensure operational activities remain on time and within a defined budget 
• Track staffing requirements, hiring new employees as needed 
• Ensuring invoices are review and signed off in a timely way 
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including setup and implementation of career development plans for all direct reports and problem resolution 
• Partner with cross-functional support teams in improving the customer experience tools and systems 
• Day to day link with venue and ensure the relationship is sustained to meet the expected standards 

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. In the role, you will be expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder. 
Civil Service expected behaviours for role: 
• Making effective decisions 
• Delivering at pace 
• Managing s quality service 
• Changing and Improving 
• Experience of working in a business operations management role 
• Excellent organisation skills 
• Excellent communication skills when dealing with internal and external customers 
• Project support/management skills 
• Excellent IT skills 
• People management skills 
• Working within a L&D department
£ 521.05 - £ 521.05 per day
Identifying Change Management requirements. Production of policy, processes, procedures, working practices and supporting guidance to promote effective. Change Management from concept to execution and review. Planning, managing and monitoring the implementation of changes, including impact assessment, resource analysis, conflict resolution and contingency planning. The successful candidate will be an Expert in Change Management concepts and practices. Capable in methods and techniques for risk management, business impact analysis, counter-measures and contingency arrangements, particularly relating to the serious disruption of business services. 

Job Description; 
We are looking for 3 Business Change Managers to play a key role in supporting the delivery of change initiatives in the function. 
Defence is embarking on a new approach to transformation that will best support this mobilise / modernise / transform agenda by developing stronger cross-cutting Functions to address today’s challenges and future threats. A number of candidate transformation programmes were initially identified; one of these was People. The People Transformation Programme is now growing and its vision is to deliver Defence People who are motivated, engaged and committed to Defence and whose talents are integrated in the delivery of Defence outputs. 
To enable this vision we are delivering two strands: a Defence People Portfolio and a strengthened Defence People Function. We now require additional inhouse support to enable developments to move ahead at pace in these two areas. The three Business Change Managers will join an existing team of 4 (1 Deputy Head – Change, 2 existing Business Change Managers and a Business Change Specialist). The three Business Change Managers will support the development and delivery of the business change work required across the developing People Transformation Function in a number of areas; with the new People Portfolio, the People Projects within it and the wider People Transformation Programme. 
The Business Change Managers will work closely with project teams and maintain a detailed understanding of the team’s tasks and activity across multiple projects, including status, release dates, issues/risks, business readiness, and report adoption status to various stakeholders. 
The role will design and deliver targeted interventions to ensure the groups impacted are meaningfully engaged, supported and upskilled to adopt the change. 
The role will champion best practice in change management, and provide expert advice for team members and the project/change community. 
The role will identify risks and design and deliver mitigation strategies and interventions to support successful adoption of change. 
The role will report to the Senior Business Change Manager. 

Key tasks; 
1. Produce change documentation for the mini-Toms connected to Op model workstream for People Transformation 
2. Create TNA's and training specifications 
3. Support People Portfolio
CV Deadline: Thursday 15th August 3pm 
Security Clearance: SC