IDS/IPS Specialist - Glasgow
The role holder will be responsible for fully managed IDS/IPS solutions, SIEM, ATD and Log Retention services, including technical pre-sales and sales support, solution deployment and configuration, in-life 2nd and 3rd line support, tuning and alert advice and direct customer engagement.
$2022; Provide technical/specialist SME expertise and recommendations to support delivery of the fully managed IDS/IPS service to Customers.
$2022; Provide product expertise throughout the product lifecycle, from solution design through to in-life support, including incidents investigation, resolution and Post incident Reviews
$2022; Pro-actively managing deployment, testing & maintenance of S/W and H/W for IDS/IPS services, within appropriate customer specific controls.
$2022; Improve the overall organisational experience by supporting and driving change within the business and supporting the unit's strategic plans.
$2022; Contribute to the IDS/IPS Product and Service development to support GS Sales and revenue expectations.
$2022; Build and maintain collaborative relationships with key internal stakeholders, vendors and customers at all levels.
$2022; Embrace and embed Continuous Improvement principles, identifying where performance can be improved and spot opportunities to capture new work and new revenues.
$2022; Ensuring customers are kept suitably informed and participating in regular reviews
SME knowledge and experience of IDS/IPS
$2022; Hands-on networking & security implementation experience.
$2022; Fault diagnostic and incident management experience.
$2022; Experience working with customers in pre-sales, delivery and operational support.
$2022; Excellent communication skills- able to adapt technical communication style to audience.
Must have technical / professional qualifications:
- Network/security qualifications e.g. CCNA/CISSP/ IPS specific