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Customer Care Coordinator

CE/HQ00030853
£ 25000.00 - £ 30000.00 per annum
Customer Care Coordinator - Permanent FTC - Hampshire - £26,000+  
 
Introduction                            
An exciting new permanent opportunity has arisen for a Customer Care Coordinator to join our client based in the Hampshire area. This role involves providing an excellent level of Customer Service meeting needs of the clients and their New Homes!  
   
This will be a fixed term contract for maternity cover.                         
                           
Client Overview                            
Our client, a high-end bespoke house builder currently have a vacancy within their Customer Care team, this role offers an excellent package as well as a great company.               
                     
The Role                            
- Reporting to the Customer Care Manager you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale.          
- Provide support and advice to sub-contractors and operatives.                          
- Deliver all services within the guidance of data protection legislation.                
- Speak with Site or Constructions teams as necessary to ensure customers’ queries are answered accurately, efficiently and consistently.         
- Occasionally meet with home owners for demo and hand-over's.    
- Assist the Operations team with their administration  
                                  
Key Skills        
- Experience with a high end national or regional Housebuilder.      
- Excellent Customer Service Skills        
- Excellent telephone manner        
         
For more information please apply below or call Christopher Ellis at England Associates.