Customer Care Coordinator - New Homes

£ 23000.00 - £ 28000.00 per annum



Christopher Ellis

Specialist Recruitment Consultant

Christopher on the recruitment industry:

Recruitment is fast paced industry with many highs but also lows. Yet when you get it right it can be really rewarding, both financially, but also helping people find their dream jobs. 

Candidates and clients can speak to me about:

We have a 20+ year history of working within house building and know the who’s who in Customer Care, Land, Marketing & Sales. I am keen to speak to anybody working in any of these divisions or looking to break into the new homes sector. We recruit for all roles from graduates up to board level Directors.

You should speak to me because:

  • Vast knowledge in the New Homes industry whether this be up to date news or vacancies.
  • I keep in contact with both candidates and clients on a daily basis to provide the best feedback and opportunities.
  • Work doesn’t finish for me at 5:30, I am always available for a conversation and provide round the clock contact as required.

Intersting facts about me:

  • I grew up in Essex
  • Went to the University of Portsmouth
  • I am a Grade 8 Pianist

My testimonials:

Customer Care Coordinator - Permanent - £25,000+ - Hertfordshire  
An exciting new permanent opportunity has arisen for a Customer Care Coordinator to join our client based in the Hertfordshire area. This role involves providing an excellent level of Customer Service meeting needs of the clients and their New Homes!                              
Client Overview                                  
Our client, a residential developer, currently have a vacancy within their Customer Care team. This position is commutable from Hertfordshire and North London areas.         
The Role                                  
- Reporting to the Customer Services Manager, you will deliver an excellent level of customer service meeting the needs of homeowner after the sale.  
- Discuss any complaints, queries, questions from the customer providing response within a timely manner.        
- Provide support and scheduling for sub-contractors and operatives.                  
- Deliver all services within the guidance of data protection legislation.              
- Speak with Site or Constructions teams as necessary to ensure customers’ queries are answered accurately, efficiently and consistently.     
- The hours are Monday to Friday, 9 - 17:15             
Key Skills              
- Experience within New Homes, Property Manager or Housing based Customer Care Roles considered.            
- Excellent Customer Service Skills              
- Excellent telephone manner              
For more information please apply below or call Christopher Ellis at England Associates

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