The purpose of the Service Design Lead is to start with a set of new or changed business requirements and culminates with the development of a service solution. It will develop the Service Design Package: containing the steps for the build, test and deployment of new or changes services. Each requirement is analysed, documented and agreed, and a solution design is produced that is then compared with the strategies and constraints from Service Strategy to ensure that it conforms to corporate and IT policies. The design must ensure that this new or changed service is consistent with all other services, and that all other services that interface with, underpin or depend on the new or changed service are consistent with the new service.
Occasional overseas travel to Australia/Canada/New Zealand/USA. Addressed as part of programme funding at Defence travel rates.