£ 21000.00 - £ 22000.00 per annum
Customer Care Coordinator needed for a national house builder - £21k - £22k  
An award winning national house builder is looking for a confident Customer Support Coordinator to join their office in Exeter. The successful candidate will take ownership of all ongoing customers' issues and will be responsible to allocate resources including Customer Service Operatives and contractors to undertake remedial work in customers' homes.
Duties include:
  • Ensure the correct allocation of work to the Customer Support operative team, the existing site teams and / or contractors to fix issues that have arisen in new customer homes.
  • Monitor, receive and log the results of all telephone calls and emails from Customers in to the Customer Service system (COINS)
  • Ensure the preparation and issue of the weekly defects report for each site as directed by the Customer Support Manager
  • Liaise with the NHBC claims department as required
  • Oversee the work of contractors and report on poor contractor outcomes to the Head of Customer Service
  • Maintain reasonable timescales for customers for any remediation works, and ensure that customers are kept informed throughout any process taking place in their home
We are looking for a confident and friendly individual who has experience in face to face customer service and has the ability to work independently and take initiative  
Housebuilding or construction experience would be desirable  
Salary and package
  • £21k - £22k salary
  • Pension scheme
  • Private health care
  • Retail discounts
Role is looking to close soon so apply not to avoid disappointment, for more information call 01489663262  
£ 19500.00 - £ 19500.00 per annum
Sales Executives needed in Devon! - OTE £40k and one in four weekends off!  
An exciting opportunity has recently become available for a Sales Executive in Devon with an award winning developer. The client has many exciting projects across the South and East of Devon, including Plymouth, Torquay and Exeter.  
This is a brilliant opportunity to join a thriving business and build a career to enable you to develop professionally
Key Responsibilities:
  • Achieve/Exceed forecast unit sales
  • Determine customer needs - meets, greets, qualify, demos and closes through clear questioning and active listening
  • Take responsibility for all sales leads, including Connections
  • Follow-ups proactively and with conviction
  • Refer to NHMH early in the process
  • Is fully aware of their limitations with regard to Property Misdescriptions Act, Financial Services Act and H&S
  • Progress sales diligently, ensuring customers are fully aware of the journey ahead, that they have the assistances of our recommended solicitors and FSA, and have carried out their post reservation within 7 days
The ideal candidate will have experience on site selling New Build Housing for a Developer
Salary and package:
  • Basic salary of £19,500, with the opportunity to double with your OTE
  • Quarterly Bonuses
  • Uniform allowance
  • 28 days holiday
  • One in four weekends off
  • Private Healthcare
For more information call 01489663262
£ 20000.00 - £ 22000.00 per annum
New Homes Sales Executive, Tavistock - £20k - £22k and OTE £35k - £40k
An award winning house builder is looking for a Sales Advisor to join their new and highly publicised development in Tavistock. Consisting of nearly 800 new homes the development will offer customers a range of modern, comfortable and affordable homes, conveniently located on the edge of Tavistock and within easy reach of Plymouth and Dartmoor National Park
The Client  
The client has been building some of the UK's best homes for over 100 years. They pride themselves on being one of the country's leading housebuilders and have established an enviable reputation for the quality of their build and design, specification and customer service.  
The role  
  • Duties include:
  • Negotiating Property Sales
  • Delivering excellent customer service
  • Carrying out market research
  • Providing expert knowledge of the company, the homes available, pricing list and all processes involved
  • Maintaining the presentation of show homes and sales office to the highest standards
The candidate  
Looking for friendly and hardworking individuals from a sales or customer service background that is looking to begin a long term career  
Salary and package
  • Basic salary of £20k - £22k plus commission
  • Generous bonus structure
  • One in four weekends off
  • Supportive work environment
Role is unlikely to be open for long so please apply below or call Elizabeth Jones at England Associates - 01489663262
£ 107.00 - £ 125.00 per day
M O R R I S O N S  U T I L I T Y  S E R V I C E S

Duel Fuel Smart Meter Engineers

This is a contract position for up to 5 years, basic starting annual salary is £28k pa.

The daily rate paid for this contract is as follows:

If you are trading as a LIMITED COMPANY = £125 per day

If you are going to be paid PAYE = £107 per day


*we do have a team who can advise you about becoming a Ltd Company


SMART Metering Field Technician Bonus Targets

Calculation based on total SINGLE meters fitted per day

Weekend working: On a voluntary basis, technicians can be placed into the work

schedules for either Saturday or Sunday working. When this occurs, technicians

are to be paid at their standard daily rate + productivity based additional pay

Job Types: Full-time, Temporary

Salary: £28,000.00 to £37,000.00 /year

£ 40000.00 - £ 40000.00 per annum
Quantity Surveyor - Location: Exeter - Salary: £40,000    
Interested in working for one of UK's leading property services companies, that is just as passionate about their employees as they are their clients. With a turnover of just under £100m and 14 offices across the UK, we have been growing consistently over the last 70 years.  
Following the successful win of an Asset Management contract in East Devon, secured for 10 years initially, the client seeks to invest in a Surveyor who thrives on having that balance of putting the customer first whilst also ensuring a healthy profit margin. We will initially deliver responsive and void maintenance followed by planned works including; painting/decorating, kitchen & bathrooms, roofing and compliance works to a large housing stock across Exeter/East Devon. Integral to the success of this contract delivery will be our Surveyors. 

As a Surveyor you will have direct impact on the success of this contract and commercially fully responsible for the financial, technical and relationship aspects.
  • Responsible for the financial and technical aspects of contracts including procurement, invoicing and payment to ensure effective cash-flow management and meet profit and ROCE budgets.
  • Prepare tenders by measuring and calculating rates for estimating and ensure all work issued have labour targets to return agreed performance.
  • Manage the contract accounting, ensure prompt payment, and control cost information.
  • You will also develop and maintain relationships with the workforce, customers, subcontractors and suppliers.
  • Procuring & Managing subcontractors in line with BMS and contract budgets
  • Ensuring productivity targets are agreed and issued before contract start
  • Managing the billing process to minimise capital usage
  • Producing monthly contract valuations
Candidate Information
  • Proven experience in a similar estimating and surveying role
  • Experience working on Schedule of Rates type contracts and the ability to price minor works from first principles
  • The accountability to manage your contracts successfully
  • The passion for business, to meet the budget and keep yourself and the team motivated so you WILL get that 25% performance reward bonus
What is In It for You  
Competitive salary + bonus up to 25% of salary plus Competitive Company Car Scheme with fuel allowance, pension scheme and 23 days holiday (rising to 25).    
If you are interested in this position, please contact me as soon as possible to avoid disappointment.     
£ 18000.00 - £ 18000.00 per annum
Customer Care Coordinator - Permanent - £18,000 - New Homes     
An exciting new permanent opportunity has arisen for a Customer Care Coordinator to join our client based in the Exeter area. This role involves providing an excellent level of Customer Service meeting needs of the clients and their New Homes!                                 
Client Overview                                     
Our client, a residential developer, currently have a vacancy within their Customer Care team.  
The Role                                     
- Reporting to the Area Customer Care Manager, you will deliver an excellent level of customer service meeting the needs of homeowner after the sale.     
- Discuss any complaints, queries, questions from the customer providing response within a timely manner.          
- Provide support and scheduling for sub-contractors and operatives.                    
- Deliver all services within the guidance of data protection legislation.                
- Speak with Site or Constructions teams as necessary to ensure customers' queries are answered accurately, efficiently and consistently.       
Key Skills                
- Experience within New Homes, Property Manager or Housing based Customer Care Roles considered.              
- Excellent Customer Service Skills                
- Excellent telephone manner                
For more information please apply below or call Jess Angel at England Associates
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