Painters/Decorators - Location: Enfield - Competitive Rates
I am looking for experienced painters to start as soon as possible.
Role
You will be responsible for decorating all aspects of social and commercial properties. You will liaise with your site manager and report directly to the contracts manager.
Must Have:
- CSCS
- Asbestos Awareness
- Tools
- Van
- PPE
If you are interested in this position, please contact me as soon as possible to avoid disappointment.
Painters/Decorators - Location: Roehampton - Competitive Rates
I am looking for experienced painters to start as soon as possible.
Role
You will be responsible for decorating all aspects of social and commercial properties. You will liaise with your site manager and report directly to the contracts manager.
Must Have:
- CSCS
- Asbestos Awareness
- Tools
- Van
- PPE
If you are interested in this position, please contact me as soon as possible to avoid disappointment.
CURRENT DV CLEARANCE REQUIRED
Managerial Experience within the IT Industry
To form part of an out of hours on call rota
ITIL Foundation V3 qualified. Ideally ITIL Service Operations and ITIL Service Transition
Degree Educated or equivalent Industry experience
Working knowledge of networking and VLANS
Good understanding of Windows Server (AD, IIS) and desktop environments
To form part of an out of hours on call rota
ITIL Foundation V3 qualified. Ideally ITIL Service Operations and ITIL Service Transition
Degree Educated or equivalent Industry experience
Working knowledge of networking and VLANS
Good understanding of Windows Server (AD, IIS) and desktop environments
Knowledge of Unix/Linux technologies/software in a similar role
Comfortable with the configuration and support of monitoring systems (SolarWinds preferable)
Stakeholder management
Comfortable with the configuration and support of monitoring systems (SolarWinds preferable)
Stakeholder management
Desirable skills
Knowledge of VMware administration and support.
Windows OS domain knowledge
SIEM Solutions
Good Scripting skills (powershell, bash, perl, php etc…)
Administration and support of NAS devices (Netapp preferable).
Site Supervisor - Location: London - £30,000 - £35,000 salary
I am looking for an experienced supervisor who has knowledge within the repairs and maintenance industry. The ideal candidate will be of a trade's background and have experience ensuring work is carried out safely and completed on schedule in accordance to the client's changing needs.
Role
To provide on-site supervision of works carried out for our clients including residential properties and voids, and ensuring operatives comply with health and safety and that the instructions for the job have been followed.
Key Tasks/Activities/Responsibilities:
- Day-to-day supervision of the contract dealing with residents, customers and ensuring that all operatives are working efficiently and productively
- Ensuring that suppliers/subcontractor works are carried out in accordance with the work sheets given and in a timely manner meeting all contract KPI targets
- Liaising with the residents and customers and dealing with any queries or issues which may arise
- Ensuring clients expectations are achieved and works are completed on time and to a high quality standard
- Specifying of voids, checking the void and presenting the orders to the housing offices
- Encompass Company change, including any training where necessary with positive attitude
- Responsible for Litigation issues from housing offices
- Organising operatives, assist in planning appointments in conjunction with the call centre
- To adhere to and comply with Company HR Policies and Health and Safety legislation including necessary inspections such as scaffolds, works in progress and operative / subcontractors to ensure company compliance. Completion of appropriate paperwork such as Method Statements and Risk Assessments,delivering tool box talks..
- Driving from site to site as part of the daily duties
- Be jointly responsible for ensuring the work place is tidy and safe at all times including all Axis operational offices. To wear Personal protective equipment which is supplied and be responsible for yourself andothers.
- Must be prepared to work at heights using ladders, scaffolding and work in confined spaces and in a variety of work conditions that may prevail at that time
- To comply with the Codes, policies and procedures of the employer and To carry out and promote the employers policy regarding Equal Opportunities
- Working as an integral team member as well as a mentor and coach to apprentices and colleagues
- To undertake such duties, which are commensurate with the post from, time to time to the direction of the Management. Accepting jobs in any area required within the contract by your line manager, Contract Manager and Divisional Manager
- Attend pre-inspections where necessary and submit reports within 48hrs for standard orders and within 24hrs for complaints/emergencies. Attend regular weekly/bi-weekly meetings with your line manager
- Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance
- Ensure that all variation sheets are appropriately completed and signed by the client or client representative; provide contracts supervisor/manager with such signed copies at the earliest opportunity
- Prepare snagging lists at the earliest and promptly issue such for record of the relevant party
- Ensure that the construction phase health & safety file and relevant F10 is present, updated
and maintained on site - Ascertain that all subcontractors and operatives carrying out works on site have been inducted; ensure that every operative is appropriately qualified to carry out the operations they propose to engage; obtain and ascertain that method statements issued by subcontractors are adequate and acceptable prior to authorising works to proceed
- Ascertain that all heating and gas works specified have been bought to the attention of the Gas qualified manager prior to authorising such works to proceed on site
Person Specification:
- Working construction industry knowledge
- Using SOR codes
- CSCS
- IT Literate
- Health and Safety regulations and Scaffold inspections
- Working at Heights
- SMSTS and SSSTS
- Manual Handling and Asbestos Awareness
- Great knowledge of Nat Fed SOR codes
- Ability to report on large multi trade works including codes & full depth reports.
Key Skills:
- Performance Management
- Customer Service focused
- Excellent Communication skills
- Ability to prioritise
- Ability to meet tight deadlines
- Ability to work under pressure
- People Management
- Tool Box Talks Delivery
- Working alongside the client
Candidate Information
The Successful candidate will be from a social housing background with experience in handling planned repairs as well as overseeing a trade's team. Experience of working within a trade's position is desired but not essential. Must hold a clean driver's license and DBS check.
For this role you must be able to communicate and engage with customers efficiently. You must have good customer service skills and be able to conduct yourself in a professional manner. My client is looking for someone to start in April.
Benefits
£30,000-£35,000 + Package
If you are interested in this position please contact me as soon as possible to avoid disappointment.
RLO - Location: London - Between £20,000 - £25,000 per annum
Established in 1986, the business has grown not to be the biggest however, they do intend to be the best. They believe their success is a direct result of developing relationships that are mutually beneficial. They are a values-led company and anyone who encounters them, at any level, will be treated according to their values.
Role
Delivering the Difference - The Key to R&M's success is the continuous improvement of our services in response to resident's feedback; ensuring residents are fully involved in decision-making processes affecting their homes. The RLO's are customer focussed and provide a one-stop contact point, empowering residents to feel respected and valued by maintaining the best quality experience when engaging with us.
Customer Care & Dis-Satisfaction Response:
- Proactively respond to expressions of dis- satisfaction at the initial stage, preventing escalation wherever possible.
- Investigate, register all complaints and report in accordance with company and client procedures. Ensure all MP, Councilor enquiries and complaints are investigated and resolved efficiently and within target and advising residents and clients of their outcomes
- Maintain the Company's complaint log and use the information to report on trends including the lessons learnt and how to improve our service
- Visit and meet residents in their homes, when required or requested, dealing with their needs and queries ensuring they are kept informed at all times
- Make appointments for further works, if required, and ensure these are carried out and completed to the resident's satisfaction
- Arrange compensation or goodwill gestures if required, all to be agreed and approved by the Customer Service Manager / Divisional Manager
- Respond to expressions of dis-satisfaction received from residents via the text message service within agreed timescales and ensure the issues are addressed
- Ensure resident telephone surveys are carried out and recorded, with the appropriate action taken regarding feedback. Provide a monthly report detailing the findings of the surveys and actions taken to address any issues or problems that have arisen
- Attend monthly contract meetings and supply relevant reports
Community Engagement:
- Complete a daily activity sheet detailing visits to residents and clients.
- To contribute ideas and suggestions that may enable the company to provide a better service
- Provide any other reports requested by Client, Line Manager or Customer Manager
- To deliver Customer Care talks as and when required and to ensure they are documented
- Fully comply with the Organisations Health and Safety and Lone Working policies.
- Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance
- Undertake any other ad hoc duties necessary for the smooth running of the Repairs and Maintenance Division
Candidate Information:
Essential Knowledge:
- Experience of Customer Engagement and improving Customer Satisfaction is essential
- Proven understanding of Customer Care with particular reference to vulnerable people is essential
- Demonstrable knowledge and experience of Complaint procedures is desirable
- A good working knowledge of Microsoft Office Suite is essential
Essential Skills:
- Excellent Customer service skills with a can do approach to problem solving is essential
- Strong interpersonal skills; must enjoy working with people on a personal level, building trust, maintaining confidentiality, be approachable, tactful and diplomatic is essential
- First Class communication skills; must be able to influence and communicate very confidently both verbally and in writing at all levels is essential
- A target focused and financially aware perspective is desirable
- Excellent planning and organisational skills using logic and objectivity are essential
- Ability to work on your own initiative, and as part of a team is desirable
- Must hold a current driving license, as you will be required to drive is essential
Key Experience:
- Experience of working within a customer services environment is essential
- Previous experience of working with Local Authorities or Registered Housing Providers is desirable
- Proven experience of working in a busy environment, and delivering successful outcomes within challenging deadlines is essential
- Knowledge of Reactive Maintenance Services is desirable
Salary
Salary - Between £20,000- £25,000 per annum
Other Key Information
- Flexibility regarding travel and working at various sites, and attendance at evening meetings
- Provide a current Enhanced DBS certificate or undertake one prior to commencement date
- Full Clean Driving license
- You must own an Android or IOS mobile phone which you will use as part of your job (BYOD)
- All staff has a personal responsibility and accountability to the client to ensure that their day-to-day activities adhere to the Sustainability Policy Statement and Plan and minimise the impact upon the environment.
- It is the responsibility of all staff to ensure that their day to day activities embrace sustainability and reduce the impact upon the environment by minimise waste and maximise recycling; saving energy; minimise water usage and report any electrical faults, water leakage or other environmental concerns to the facilities or line manager.
If you are interested in this position, please contact me as soon as possible to avoid disappointment.
Void Supervisor - Location: East London - Salary: £35,000-40,000
England Associates currently have a fantastic opportunity for Voids Supervisor to cover East London. The role is to work for a leading maintenance contractor.
The ideal candidate will have experience managing Voids. The main duties will involve pricing work using SOR codes, managing multiple sites, managing sub-contractors, check health and safety and liaising with management.
Please only apply for this position if you are comfortable pricing work using SOR codes.
The roles will include a company vehicle and fuel card.
Salaries will vary on experience up to £40,000
Void Supervisor - Location: West London - Salary: £35,000-40,000
England Associates currently have a fantastic opportunity for Voids Supervisor to cover West London. The role is to work for a leading maintenance contractor.
The ideal candidate will have experience managing Voids. The main duties will involve pricing work using SOR codes, managing multiple sites, managing sub-contractors, check health and safety and liaising with management.
Please only apply for this position if you are comfortable pricing work using SOR codes.
The roles will include a company vehicle and fuel card.
Salaries will vary on experience up to £40,000
12529 - Reporting & Management Lead - MOJ - £625 - £700 LTD - Inner London
Client
MOJ
Role & Responsibilities
- Part of the digital side of HMCTS reform programme
Looking at Infrastructure and operations and looking for a senior in experience and delivery and work with SRO
Transforming and centralising the business
Data management
PMO MANAGER
Making sure right oversea and right assurance
Ability to communicate across the programme
Excellent stakeholder management
Working within an Agile environment
Communications specialist
Closing Date
04/03
How to Apply
Click the apply button on the right to apply now.
If you would like more information please call me on 01489 232 080
12532 - Digital Delivery Manager - 12 months - £500 - £550 Ltd - Inner London
Client
MOJ
Role & Responsibilities
- Part of the digital side of HMCTS reform programme
Looking at Infrastructure and operations and looking for a senior in experience and delivery and work with SRO
Transforming and centralising the business
Data management
Provide leadership across 3 elements across
Manage the deliver lead
Day to day oversight of the project
Working with business programme making sure change is implemented
Monitoring and making sure governance and controls are in place
Quality Assurance
Dealing with external stakeholders
1) Someone that has Technical background and experience of working on a wider scale
2) Transformation and Infrastructure skills / Scheduling and Listing knowledge
3) Experience in working agile environments - Must have public sector experience
Closing Date
04/03
How to Apply
Click the apply button on the right to apply now.
If you would like more information please call me on 01489 232 080
Job Title: Contracts Manager
Location: London
Salary: £50,000 - £55,000 + package
Start date: ASAP
I am working with a logistics sub-contractor in the London area who are looking for an experienced Contracts Manager to join an existing team of passionate and dedicated employees.
The role of a Contracts Manager requires the person to undertake 3 main disciplines:
- Project and Operational Management
Oversee and work with various head-office and site-based managers to plan, organise and implement the company's logistical, Security and Waste Management services and in doing so, be responsible for the due-diligent delivery of these service's in a professional manner, (whilst possibly working to very demanding deadlines).
- Commercial Management
Oversee and work with the companies Quantity Surveyors / Commercial Managers to ensure the financial performance of each individual project is closely monitored and analysed on a regular / ongoing basis.
- Client Management
Understand the scope of service to each of our projects and in turn monitor our client's specific needs and requirements to ensure these are fulfilled. Examples of which are; purposefully communicating with the client on a regular basis, gaining regular feedback on the quality of the companies service and identifying specific areas which may improve the service (or perception of service) to the client.
Roles and responsibilities:
- Planning and Organisation of all projects under the responsibility of the Contracts Manager (in conjunction / with the support of the team mentioned above) whilst also ensuring that all necessary internal documentation is produced / distributed / actioned.
- Planning and management of each projects resource requirements
- Detailed knowledge of the individual scope to each project under the control of the Contracts Manager, and any 'risk areas' that form part of that scope. / ensuring that a formal 'handover' meeting takes place with his Surveyor and Site-based manager - as a minimum, and all necessary tools / information required is gained to effectively control each project.
- Ensure that his site-based management / supervisors are familiar with the individual specifics of each project, sufficiently to effectively manage each project.
- Management of the overall implementation and performance of the company's services (with the site-based manager) to all projects under the responsibility of the Contracts Manager.
- The management and monitoring of each projects financial expenditure against company budgetary targets and constraints - in conjunction with the project surveyor.
- The reporting of each projects financial expenditure against company budgetary targets (initiated by the project surveyor)
- Ensure communication is maintained to the client, (meetings, reports and electronic media).
- Ensure that effective communication is in place internally between all office and site-based staff to maintain an efficient and good working practice.
Personal specification:
- Commercially Minded
- Pro-active nature
- Client Orientated
- Leadership and management Skills
- Be prepared to work extended hours if required
- Good Grammatical Skills
- Good Communication Skills
- I.T. Literate
- Presentable at all times
- Self-motivating (be able to work alone as well as part of a team)
Rewards and benefits:
The salary is dependent on experience, plus benefits- please get in contact if you wish to know more information about this.
If you would like more information on this role and are interested, please click the apply button below!
Windows Software Engineer:
Must have extensive experience of at least one of the following languages:
C, C++, C# or Assembly
You will have an understanding of the Windows OS internals and communication protocols.
The role will be based in either London, Cheltenham or Ipswich.
Ideally the candidate will have Security clearance (or be eligible for clearance)
Click here to apply
Mobile Software Engineer
Experience of working with mobile applications:
Android - Java, Kotlin or C++
or
iOS
Must have an understanding of the mobile OS internals and application security
Roles are based in either London, Cheltenham or Ipswich
Ideally the candidate will be Security cleared (or eligible for clearance)
Click here to apply
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